Backwater ReptilesReviews of backwaterreptiles.com

We ordered a sunkissed corn snake online after careful review of multiple reptile vendors. Backwater Reptiles had a comprehensive list of FAQ's that told us all we needed to know. It is very obvious from the beautiful healthy specimen we received that you care about your animals. You have made my daughter a very happy birthday girl. We look forward to doing more business with your excellent staff! Great job folks!

I ordered two whites tree frogs from them. They both arrived healthy.

Backwater Reptiles were MOST helpful as my son purchased his Crested Gecko. They answered many of my questions by email. This was a VERY good experience for my family. : )

I have recieved another shipment from Backwater reptiles. I am pleased with their personal services and timely emails. The personnel keeps one informed throughout the process once an order is before them. Trust them for responsible handling. I do.

I had no problem ordering from backwater got my chinese water dragon he is healthy tame and friendly i love my little guy I put him in a 36x18x36 terrarium thrive has an excellent setup he is happy and has a very healthy appetite for crickets lol love to watch him eat them up. now all we need is a companion for him just ordered her today. will keep you posted on how it goes when she gets here. thanks for being that reptile co...love you guys backwater!!!!! see you soon katherine NC

They were helpful and we love our frog!

I ordered a savanna monitor hatchling and she came healthy and absolutely beautiful! I love her and she looks like a tiny Dino, I couldn’t be happier with this little girl. I will definitely be ordering again!

First, I am a real person and this is a review of my very real experience with Backwater Reptiles. I was very apprehensive about ordering my iguana online and checked out several different companies through the BBB before choosing Backwater Reptiles, as they had the highest rating of those I looked into. I am very glad I did NOT see all these negative reviews before I ordered as my experience couldn't have been better! As others have stated in their reviews, the company had to confirm my credit card and shipping address with a copy of my utility bill. This was because of my recent move and the address on my credit card & the shipping address didn't match. While the entire process took several email exchanges and caused them to delay shipment by 1 day, I thoroughly appreciate that they wanted to ensure that the iguana was in fact being shipped to the proper address where someone would be there to recieve him. I found them to be excellent for communication via email. Since they are an online business, I never attempted to contact them any other way. They answered my emails within hours. The iguana was shipped the next day and UPS tracking was excellent and being able to track the last two hours of the delivery live on the UPS app allowed me to be walking out my door to meet the UPS driver as the truck was pulling onto my street. My beautiful 3 foot green iguana boy arrived very carefully and snugly packed in a muslin bag, well secured and placed into a Styrofoam lined cardboard box. As soon as I released him into his new enclosure, he climbed to a basking spot to warm up. The next morning I attempted handling him and he had a nice soak in the tub. As soon as he was returned to his enclosure he ate heartily. I have had my iguana for over a week now and he continues to eat well and is adjusting to his new home beautifully. I'm so sorry to those who've had poor experiences, as mine was anything but. I am a person that suffers from severe anxiety disorder and the constant email delivery updates & live tracking via the UPS app made the whole experience easier for me. I would definitely buy from Backwater Reptiles again and would recommend them to a friend.