We have 600+ species of live reptiles for sale online, including lizards, snakes, frogs, turtles, tortoises, and more. Live arrival is guaranteed! A+ BBB rating.
Backwater Reptiles (backwaterreptiles.com) has 566 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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R.Lynn
Love this company and couldn't be happier. They were quick to respond to my email about adding a 3 whites tree frog to my order. When my order showed up they were happy and healthy, and they had even included TWO free whites tree frogs. Will definitely use them again. Be aware tho of another website that is similar to theirs but is fraudulent. The fraudulent website has less choices of Reptiles.
Jessica A.
They were very responsive to my emails. Our turtle arrived on time just like the schedule posted online said. It was a great experience and I highly recommend ordering from them!!
shannon E.
They were very kind and helpful! I ordered 2 White's Treefrogs and because of a delay, they gave me a free one! The delay was because I just moved and it flagged their anti fraud. Which I'm also grateful they have. Awesome people and I love my frogs!! The frogs came in perfect shape, very well thought through.
Roger T.
I recently ordered a sub adult male pixie frog and could not be happier. The Backwater Team was very professional helpful and informative throughout the process. The team as well went out of the way to take pictures to show me ensuring I was happy with his size. Again I could not be happier and would highly recommend to anyone in the market
Bud T.
I think this is a great company with fabulous customer service. We’ve bought multiple items from them. The last purchase, the shipper made an error that was no fault the backwater and they went out of their way to track down the animal and ensure that we were updated and understood Where it was and the transaction was completed successfully and the animal arrived safe and 100% OK. I can’t stress enough how they went out of their way to communicate and resolve the issue.
Andrew L.
I have had no issues with backwater reptiles. I hear there is a fraudulent company under there name which I have encountered my self. very easy to tell the two apart if you are experienced with buying reptiles offline many people leave bad reviews because of this most likely. I have had no issues with customer service they have been really nice and understanding with me. It makes sense to not guarantee something there not sure off such as animals gender sometimes it’s pretty confusing especially when you have over 100 animals your selling it’s hard to stay on top of things. I have had only one animal die from them a couple days after I received them and they instantly were ready to make it right. Your not gonna find another seller that gives you a 7 day guarantee on there animals and will refund you your money. It’s really no hassle and seems to be really nice people. I have ordered from them a couple times and again have had no issues from them.
Lynn C.
Backwater reptiles is a wonderful company to work with! They provide super customer service and they hold true to their guarantees! I will be doing business with them again soon!
Fred R.
Everything from the website to customer service and shipping was phenomenal. I ordered 2 White's tree frogs (one blue phase and one blue eyes). The website is easy to navigate, and ordering was a breeze. Package showed up and to my surprise they threw in a 3rd green Australian for free! All showed up happy and healthy. The blue phase has quite the personality and was the only one to not immediately hide. Very happy & thank you!!
