Carol M.
Helpful info at the store
Helpful info at the store. Enjoying the bed - its comfort and features!
Response from Back Science™Sep 26, 2024
Thank You! Our features are one of a kind!

Here at Back Science™, led by our head of product development Chiropractor Dr. Rick Swartzburg, D.C., we strive to develop the latest mattress and bed technologies to help people suffering from back pain and various health conditions get the restful sleep they deserve. We are constantly innovating and pushing the boundaries of technology to bring consistent positive improvement to the lives of back pain sufferers across the U.S. In our more than 20 years of experience innovating in the industry and working directly, one-on-one with our customer base, we have been able to change the lives of back pain sufferers all across the U.S. and beyond by paying attention to their specific needs and keeping our focus on their health and well being. Scroll down to learn more about why our customers trust us with their sleep, and how the Back Science™ Bed can make a difference in your life.
Back Science™ (backscience.com) has 111 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Decoration & Interior · San Jose, California
Excellent
Decoration & Interior · Los Angeles, California
Excellent

Decoration & Interior · Ontario, California
Excellent

Decoration & Interior · San Jose, California
Excellent
111 approved reviews, newest moderated first
Carol M.
Helpful info at the store. Enjoying the bed - its comfort and features!
Response from Back Science™Sep 26, 2024
Thank You! Our features are one of a kind!
Jeff H.
I'm a chiropractor and love this bed, and pillow I also purchased. It's the perfect combination of comfort and support and has improved that all important foundation of health ... sleep.
Response from Back Science™Sep 26, 2024
Thank You! Being a chiropractor you are very educated on the importance of back support in a mattress.
Sam W.
I recently purchased the Back Science mattress, and it has been a game-changer for my sleep quality. Since switching to this mattress, I’ve experienced significantly better sleep and I have not had any sciatic pain while sleeping. Finding a comfortable mattress with good support was daunting, but the Back Science Bed has exceeded my expectations. I never felt pressured during the purchase process. I was greeted by a friendly staff member and then introduced to Dr Rick who spent time explaining his unique design and how beneficial his mattresses are for back pain sufferers. One of the standout features is there is no restocking fee policy if the mattress isn’t comfortable. Dr. Rick has truly taken the worry out of getting the right mattress without incurring further costs if you’re not happy with it. Overall, I highly recommend the Back Science Bed for anyone struggling with sleep issues or back pain. It’s a worthwhile investment for your health and well-being.
Response from Back Science™Sep 26, 2024
Thank You! Great that we could solve your sciatic pain. Rick being a chiropractor values support for each customer!
Bryan L.
Sales staff was very friendly, showed us many options and didn't try to push us to one product. We were able to make our decision and customize the mattress for us.
Response from Back Science™Sep 26, 2024
Thank You! Our Sale team is very dedicated helping customers and guiding them to find the perfect mattress.
Seylom A.
My wife and I received excellent service at the store. Within a minute of entering the store someone was already available to answer our questions and help us try a couple of mattresses of various build and price ranges. The staff was knowledgeable about the various options and did not rush us at all.
Response from Back Science™Aug 16, 2024
Thank you for taking the time to post about your experience with our sales team. We appreciate your kind words about our customer service, and we hope you enjoy your Back Science mattress!
Mark G.
Bed was delivered and I needed more support. My wife's side was fine. They sent out reps who replaced the foam on my side (only) with one that was more supportive and firmer. It is helping a lot wwith my back pain and if I need more support during the first year they will come out again if it needs adjustment. Great service.
Response from Back Science™Aug 16, 2024
Thank you for taking the time to post about your experience with our sales team. We appreciate your kind words about our customer service, and we hope you are happy with your new Back Science mattress!
Robert B.
Exceptional sales staff. My wife and I spoke to each staff member in the store the day of our purchase. Each of them was extremely helpful and did not attempt to hurry a sale. They all gave us a tremendous amount of time to lay on numerous mattresses and ask countless questions. We ultimately chose a Back Science mattress and we are grateful and happy we did. The mattress has given me the support needed for my troublesome back. The service was great from the sales staff to the delivery staff. We are confident the service will continue be great if we need any customization to our mattress with that included service. We thank the Back Science crew greatly.
Response from Back Science™Aug 10, 2024
Thank you for taking the time to post about your experience with our sales team. We appreciate your kind words about each of our sales staff, and we hope you love your Back Science mattress!
Louis W.
Came out to adjust the firmness of my bed. The guys were professional and readjusted the firmness of the bed. Couldn’t be happier.
Response from Back Science™Aug 10, 2024
Thank you for taking the time to post about your experience with our sales team. We appreciate your kind words about our sales staff, and we are glad we could adjust the mattress to be perfect for you!