Vad O.
I did order book and cards
I did order book and cards. They did ship book after years and didn’t ship cards yet. Completely scammers and clowns
BackerKit is a backer survey and data management platform that helps crowdfunding creators send surveys, sell add-ons and pre-orders, and manage backer data for rewards fulfillment.
BackerKit (backerkit.com) has 31 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 27 reviews with 1 star · Clear filters
Vad O.
I did order book and cards. They did ship book after years and didn’t ship cards yet. Completely scammers and clowns
Sveta O.
Terrible. I waited for this campaign for a month and finally, when the day came they were dead. Honestly, how can anyone trust a platform like this?
Jessica Feinberg Dragons & R.
At one time Backerkit was good, and it was the only option for smaller creators who needed more than the built in kickstarter survey could offer. But the last five years they have increased their fees while not updating their backend to import newer features/data from kickstarter. They don't handle items or add-ons from kickstarter correctly and require you to spend days setting them up again (while free services such as pledge box just import everything to begin with). After breaking ties with them as a creator almost five years ago they have continues to send me spam, pushy emails, and I just found out they were still holding ALL my data AND my backers data in spite of my request that the delete everything when I stopped using them. As a creator you'll end up paying a lot for bad customer service and features that don't work right when there are free services that do.
Bobo
Attention everyone, backerkit is an extremely irresponsible liar. Without prior notice, they shut down the ks we were going to release and operated in their lunch background. We sorted out the data for 8 months and took our consumer data as our own. Yes, this kind of practice is illegal and an invasion of privacy. Their service did not solve the problem for us from the beginning to the end. . Extremely irresponsible. We will continue to use it. You stopped our service and didn’t communicate with us in advance. We communicated with you when there were about 2,000 people and looked for your cooperation. As far as 20,000, the ranking is also high, and the project will be launched in the near future, and you have directly suspended it. You are doing this illegally. In terms of fees, our company has paid them two service fees and has not served anything at all until now, so we stop our services at will. They are irresponsible to customers. We also consulted with our peers, and most of them have cooperated once and never cooperated again. They just lie to consumers about data and later service fees. We have every conversation with them and screenshots of the background, there are pictures and real images, and we will also expose their fraudulent consumer behavior through the media. I hope these comments can prevent more people from being deceived and reduce their own losses. I hope that game founders or companies like us will not cooperate with them. I not only want to expose, but also to report.
Ayé
They support scam projects. Example is OffGrid by birdkids.org
Tony H.
They charge hidden shipping fees. Make sure to ask your Kickstarter if they are using Backerkit. If so DO NOT SUPPORT.
Oliver S.
They front as a company that handles your Kickstarter projects, but they ultimately resell all personal info of your backers for financial profit. Backers receive an infinite stream of new Kickstarter projects (mostly scams themselves) that are all tied to BackerKit. This is what you're signing your backers up for if you use BackerKit. Stay away.
Ensar T.
Waiting 2 months for a refund! Horrible company!