Back At YouReviews of backatyou.com

Bradey Rodriguez was patient, helpful, able to explain a situation and answer all the questions I had. Thank you Bradey!

After days of trying to reach out to Back At You Support for assistance, I was finally able to get a response from Ally. She was very considerate of my schedule and sent me a link in order to book a time with her, which I found very efficient. Today, she called me right on the time and immediately greeted me with a warm, friendly attitude which I have not experienced from customer service (in general) in quite some time. She connected to my computer, explained everything in full detail and made it all clear to me, despite it being such a complicated situation. I had a professional account, not a business page - which I wasn't aware of. She took her time with me and waited while I created a new page, joked around with me and even helped me with a few other things like a removing a link from my previous brokerage and helping me convert my Instagram to a Business Account in order to get that connected as well. The service she provided was exceptional and I couldn't have been anymore grateful that she was actually my first interaction with Back At You's support team. Thank you, Ally! Your efforts and service should always be recognized. I am very eager to start using the service and seeing how my social media grow.

Derrick was a tremendous help with my postings and was able to get my listing open house posted amongst other helpful things!

I really appreciate Joseph Lilly!! He is efficient and knowledgeable!! I appreciate his professionalism and prompt response!

I was excited to try the new beta for contacts in Back-AT-YOU. It's amazing how everything is so well-organized and easy to use. I had a moment of panic when I couldn't find my notes, but Brady from support was super helpful and showed me where they were. They were just in a different location, not gone. I'm so relieved and happy with the new system. Thanks Brady!

Derrick Winston (tech support) has been excellent to work with setting up my account. Karen L. (sales/account manager) has been excellent also. This is my first social media campaign and I have not received any response yet.

Joseph Lilly from "Back at You" was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my social media. I could not have done it without him. Highly recommend him and I hope his hard work and efforts are commended 😊 Thank you sooo much Joseph!! 🙏🏼

One on one conversation was VERY helpful for me. Joseph Lily did a great job walking me through the post card set up. Totally professional and knowledgeable,