Baby TulaReviews of babytula.com

I was worried when I saw all the negative reviews, but I had a great experience! Their customer service rep was very responsive and I received my carrier within a week of ordering. I’m really happy with my purchase and the support from Tula!

I normally don’t write reviews, but I hesitated to order because of all the bad reviews. However, while ordering after all, it was perfectly delivered 1 day after ordering.

I ordered this article and it came through in 24 hrs (DHL Germany to Italy). I had a look at the reviews and was a bit worried but seriously the article is amazing quality and I got very lucky with the shipping too. Worth the price. Might order again

i had ordered my first carrier from tula last year and it took over 3 months for the carrier to get to me 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️ HOWEVER i loved my tula explore, BG had outgrown it and wanted the toddler version. I hesitated for a while and bite the bullet…. i ordered it on the friday evening and it got delivered on the tuesday morning ! i was in shock after last year’s fiasco but i’m glad i have given them a second chance and that their issues with warehouse reallocation got sorted ! I also had emailed CS as i didn’t get my tracking number and they were very fast to answer ! Very happy with my latest purchase and tula experience

We tried the explore at a sling library first so wanted to buy this. We knew the products were good quality but reading the reviews did put me off a bit. However, we bought the explore on Sunday, it was dispatched on Tuesday and arrived on Thursday. We also got a free travel carrier with it. I suspect the bad reviews are from a Black Friday deal or something, they over promised and couldn’t hit their shipments. If you’re worried buy on credit so you can do a charge back but honestly not a problem for us and the carrier is great

I ordered a free to grow carrier from here on the 3rd of February, after ordering I looked on here and was so worried about my order. With this in mind I emailed baby tula and the representative I had called Charlotte was so helpful and reassuring. She was my representative all the way through and was very fast to respond to me. She even tracked the order as well as myself and I received my carrier today. Very pleased with it!! Thank you so much!

Very happy with both my Tula carriers. Quality is great and still is after using them a lot. The customer service is amazing; after something happened to my carrier recently, they replaced is and send it to me within a few days. Very thankful!

I made an order and received my product within 4 days! (To Galway, Ireland). I love the baby carrier it’s great quality. It came in a lovely box and I found the manual with it really helpful as I wasn’t sure how to set it up. (Tip- read the manual as there are different ways to set the carrier due to baby size). Judging by the previous reviews I would imagine they have upped their game. I probably wouldn’t have bought it if I had read the reviews so I’m glad I missed them. My friend has an artipopp carrier which is crazy expensive and my carrier is just as good if not nicer. Highly recommend the baby carrier!