Baby TulaReviews of babytula.com

I have also been scammed by them - says it had been shipped buy nothing appears to be tracking on UPS. Wish I'd never given them a penny

I’m starting to think this company is a scam? Ordered a carrier 3 weeks ago, was due 2 weeks ago but nothing… and can’t get hold of anyone by phone or email.

Ordered something over a week ago and had a confirmation, item has been updated as "shipment order is on the way" yet the tracking shows that UPS don't even have the item yet. Tried to call the company but an automated message says they're experiencing high calls volumes and then just hangs up. I've emailed them but still not had a response. Unfortunately, we never saw the terrible reviews until now. Wish we had as would've spent our money elsewhere.

Awful customer service response times I have been chasing and chasing and calling and FINALLY had a reply saying my order is stuck in customs and they offered me a discount, which was fair enough, but now they’re blanking me again. All I asked for was up to date tracking so I know when it is finally delivered (as I was happy to be patient) and confirmation of the partial refund No tracking, no partial refund, no reply and no order

Order never arrived, I am awaiting a refund, this company is an absolute scam, stay away!

Order still hasn't arrived after a couple of weeks, with them just blaming the delivery company and saying its out of their control. Although the delivery compnay says they didnt receive the package. Shambles of a company

I really wish I had checked Trust Pilot before ordering. I was recommended the product, so ordered without any concern. However I ordered at the beginning of September and still haven’t received the item. After the feedback here I luckily realised I did purchase via PayPal and have submitted a refund request through them. PLEASE PLEASE DONT MAKE THE SAME MISTAKE. Do not order from these people!!!

Wish I read these reviews before ordering. Ordered carrier at the end of June, 2 weeks after ordering I still have no update as to whether it’s been dispatched so I email them. For them to tell me they have no stock and I can either wait until stock comes in or get a refund. I choose a refund and they say it’s been processed. A week later still no refund, I email again asking for update on refund. They tell me there was an issue there end with the accounts team and they will process it again, I should receive it within 4 working days. I wait 5 working days, still no refund, email again to ask what’s going on, refund didn’t get processed so again they reassured me that it’s been put through and I should get it within 3 days. 5 days later… still no refund and now no response to any of my emails. I phoned PayPal today and they put a request through. A few hours later I receive my refund. Absolute joke and scam of a company. Avoid at any cost because the company is awful!