HVN
Horrible investment, garbage company
Horrible investment. I had my doubt when I found that the company is managed by Chinese. Prior to making the purchase with BabyExo, I had tried another brand off Amazon. They shipped a unit with fingerprints all over the glass kettle. So I thought ordering directly from BabyExo will ensure I get a new product. Unfortunately they also shipped me a kettle with fingerprints, not as many and as obvious, but there were fingerprints. I’m not interested in used products when I’ve paid for a brand new unit. I’ve emailed customer service asking for RMA and return address and they only want me to send photos. It’s less than a week from purchase date and their stated return policy is 30 days if not completely satisfied. Will not buy nor recommend to anyone.



