Baby EXOReviews of babyexo.com

I ordered from their website directly and after one day received an email stating the item has been shipped. Clicking on the link provided it still said processing not shipped. Two weeks later I contacted the company via email and was assured it has been sent for shipment and I will receive a tracking number shortly. I sent another THREE emails following up and received no responds until I told them I filed a claim with my bank. I received a tracking number and item showed up in a huge box on my porch. There were three kettles inside instead of just the one I ordered. The boxes looked beat up with tape missing so I opened them to ensure I could use one before contacting to send the rest back. Well, all three kettles have obviously been used, very disgusting. I’ve contacted the seller to pick up the box, so done with this company. I specifically ordered directly from their website after hearing of copycats being sold on amazon

Love this warmer. It looks cute and does the job perfectly. My only complaint is that the band that goes around the kettle for the handle has rusted in a few places. Thankfully it's on the outside, but it happened within the first week. That is the only reason I'm not giving 5 stars.