Baby EXOReviews of babyexo.com

This is a great electric kettle for heating water for baby bottles. I love that the water stays hot all the time so I can make a bottle quickly and not guess at temperature with a stovetop kettle. The only downside is the formula setting is 45 degrees C, which is significantly warmer than body temperature (which is the temp of breast milk).

Fast easy transaction!

I thank you got sending the part to me, but I do feel that the part should not have cost me $10.00 because I didn’t get that part when I received the EXO formula machine. Another thing after about two to three bottles you have to clean the machine. But is working.

I bought the baby exo formula maker and I didn’t like it. I contacted customer service to return it and get a full refund and they were rude from the beginning , were unclear on what to do, didn’t explain anything , and took forever. Don’t waste your money!

Pro: Very good product design, and idea for temperature control settings on the display for baby formula mix. Warm up water quickly. Con: Bleach smell water pod in-spite of multiple washes / different water bottles water. Same water tried in the cook top kettle - no such bleach smell. May be my product has that problem. I don’t like to use the unknown chemical released into water& use it for mixing the baby formula. Major con: When you try to return the product with in 30 days , you will get only 50% of your payment as you tried the product and not satisfied. If your not used the product at all then only u will get 💯 % of payment. Misleading website description “free return with in 30 days if not satisfied”.

Returns are a pain lots of hoops to jump through very slow buyers have to pay for return shipping 0

Arrived 2 days after purchasing. This was the second unit we've purchased now. First one works very well, but must be taken apart and maintained daily or it won't work at all. The convenience while it works is worth the extra effort though. That was purchased for our granddaughter living with us. She's over a month old now, and that unit is a gamechanger. This unit has not been used yet, and is a gift for my daughter - and our next granddaughter expected in October.

Terrible. I never received my package. Then after contacting customer service about not receiving my package they told me to contact USPS. After contacting USPS & making a claim they told me my package was missing. Then after notifying Baby Exo, about my missing package they wouldn’t refund me back anything! So basically the package is missing & there’s no refund because Baby Exo is blaming USPS for the missing package instead of focusing on providing a better customer service & actually helping the customer refund the money that was lost because the customer never received anything to begin with!