BabyDopplerReviews of babydoppler.com

Response from BabyDopplerMar 29, 2024

Hello, Thank you for sharing your feedback with us on Trustpilot. We apologize for any confusion regarding the delivery timeframe of your order. We understand the importance of receiving your orders promptly, especially when opting for expedited shipping. We offer 2 business days shipping and 7 business days shipping options. Since your order was placed on a Thursday, please note that our 2 business days shipping doesn’t include weekends, which may have contributed to the delivery taking longer than you initially expected. We appreciate your understanding and are committed to ensuring clarity in our shipping policies to avoid such misunderstandings in the future. If there's anything more we can do to assist you or if you have further questions, please feel free to reach out to our customer service team. Best regards, Team Baby Doppler

Response from BabyDopplerMar 29, 2024

Hello, We're truly sorry to hear about the difficulties you've faced in reaching our customer care team and the inconvenience caused by the delivery of your order despite your requests to cancel. We understand how important it is for our customers to get their orders as soon as possible, so we process and release to the carriers as soon as we can. We want to assure you that your email has been responded with our best efforts to resolve this issue and please feel free to reach back out to us if any further assistance is required. We understand the frustration this experience has caused and are committed to making things right. We're here to help and ensure your satisfaction. Best regards, Team Baby Doppler