Kylie W.
Love it
I paid for 2 day shipping and it took 7 days (they refunded my shipping fee) for it to arrive but it did end up coming and it works very well. I tried using it at 12 weeks and couldn’t find the heartbeat but now at 14 weeks I find the heartbeat easily :) love this! Gives me so much peace of mind
Response from BabyDopplerMay 9, 2024
Hello, We sincerely apologize for the delay and any inconvenience this has caused you, especially after opting for 2-day shipping. It's understandable to expect your order to arrive promptly, and we regret that this has not been the case. The tracking information for your order was updated and there should be an estimated time of arrival (ETA) provided. Please check the tracking details for this information, as it can sometimes take a little while for the system to update the shipment status. We acknowledge that such delays are rare and not reflective of our usual standards. We appreciate your patience and understanding as we work to resolve this issue. If the tracking information does not provide clarity or if the delay extends further, please contact us immediately so we can expedite a resolution. Thank you once again for your patience. We are committed to ensuring that your order reaches you as soon as possible. Best regards, Team Baby Doppler