Haley S.
I liked the Doppler it was easy to use…
I liked the Doppler it was easy to use & after the 2nd try we found baby’s heartbeat. I am 13 weeks along. The shipping tracking was off thou it arrived a day late but the tracking didn’t update for 2 days.
Response from BabyDopplerMay 29, 2023
Hi Haley, Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you found our Doppler easy to use and were able to find your baby's heartbeat after the second try. Congratulations on reaching 13 weeks of pregnancy! We would like to apologize for any confusion caused by the shipping tracking. Our standard ground shipping timeframe is 4-7 business days, and orders placed after 1 PM are shipped the following business day. Based on this timeframe, it seems that your order arrived on time. However, we understand that the lack of tracking updates for 2 days could be frustrating and create uncertainty. We apologize for any inconvenience this may have caused. We continuously work with our shipping partners to ensure accurate and timely tracking information for our customers. Your feedback is invaluable to us, and we will use it to further improve our shipping processes and enhance the overall customer experience. If you have any further questions or need assistance, please feel free to reach out to us. We are here to support you throughout your pregnancy journey. Best regards, Team Baby Doppler