Baby Blue FloristReviews of babyblueflorist.com

I ordered flowers to be delivered to my son, the florist could not deliver, but I was charged. I got an email from Mary stating I would not be charged. I was and now I can't contact her because her email doesn't exist. Thanks 95.00 I lost!!

I purchased calla lilies for my wife for her birthday and received the cancellation email. I have sent an email asking about my full refund but with no response. I am tempted to follow after the other reviewer and put in a report to the BBB. I just want the refund that I was promised.

Major scam. Customer service on the phone is non existent. The second you say order status or cancel they literally push you off the phone and onto hold. Do not buu

This place is a scam! They wouldn’t deliver my flowers said I would get a full refund. That was back on Aug 28th NOPE no refund and now they won’t even answer my emails. The only reason they got 1 star was because you can’t write a review without one. Sept 14. WOW right after I put this review out I get an email for more info. I gave more info ( they have been given all the info several times) What a joke. At 3:43 am I get an emai with what looks like a refund being sent for deposit TODAY. Guess what NO deposit .

If I could give 0 stars I would. There customer service is poor very rude. DON'T EVER GET FROM THEM. I ordered flowers from them, unfortunately they could not be delivered where i was which was fine no problem. They took money out of my bank account and that very same day they canceled my order 5 days later I still don't have my money back. It did not take you all 5 days to pull the money out of my account. SO PUT MY MONEY BACK IN MY ACCOUNT!!!!

I ordered a bouquet for delivery in Bethpage, they charged my card, and confirmed order for delivery same day. 50 minutes later, they emailed me that they refunded my order, no explanation. Called and they informed me that Bethpage is too far from Oyster Bay for them to deliver. Checked my credit card—there is a charge for the flowers, and the refund is not posted. Called them and the man who was “customer service” told me that the order was cancelled because it is 90 minutes from Oyster Bay to Bethpage (it is not) and “too bad.” He was rude and horrible. Do not suggest ordering from them.

UPDATE: I can confirm that I have now received a full refund. ______________________________________ At this point I believe I have been scammed I placed a next day delivery for flowers to be sent to my friend on her 40th birthday. Only to receive the below email a couple of hours later. And it has been 2 weeks still no refund. I have emailed them a couple of times as I live outside the US, but no reply. At this point I guess I have been scammed. I am writing to inform you that your order has been cancelled. Unfortunately, the florist in your area was unable to deliver your flowers. I am not sure why this is the case, but I will investigate and make sure that it does not happen again. In the meantime, I have issued a full refund to your credit card. The money should be reflected on your credit card statement within 2 business days, or sooner, depending on your bank's policies. I apologize for the inconvenience this has caused. Please let me know if there is anything else I can do for you. Thank you for your understanding! Mary Williams Customer Happiness Manager Baby Blue Flowers

My review is like so many of the others where the order was canceled and a refund would be issued. Same excuse... no one to deliver the flowers. I sent an email to the "Customer Happiness Manager" asking for clarification. I never received a reply. I've also yet to receive a refund! The first time I did not look at the reviews before ordering. Big mistake! It is so obvious this company is only interested in the money... not in customer satisfaction. I think the title of "Customer Happiness Manager" should be changed to "Customer Aggravation Manager." Beware... purchase at your own risk!