Baby Blue FloristBaby Blue is a premier online florist with the absolute best of the best in flower concierge services including agent follow us with our local florists, fanatical customer service, constant updates, full responsibility for every order with an 100 percent satisfaction guarantee.
Baby Blue Florist (babyblueflorist.com) has 277 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Garden & Pond · Miami, Florida
Excellent
Garden & Pond · Paw Paw, Michigan
Excellent
Garden & Pond · RICE, Washington
Excellent
Garden & Pond · Bowling Green, Virginia
Excellent
Showing 231 reviews with 1 star · Clear filters
Jae E.
This company is a scam....wish I saw the reviews on here before I purchased. I ordered flowers for my wife's birthday, then they cancelled the last minute right before delivery. They said it would be refunded, but never has been. Waiting on a chargeback/dispute from my credit card company. STAY AWAY. You've been warned!
Tiffany R.
I tried ordering flowers for my someone who just lost their mom. It took no time for the site to charge my card for order. However, a couple hours later I received an email that the order could not be fulfilled. After a couple days of good communication, I was confident I would receive a refund. It is now 2 weeks later and no refund and they have stopped responding to my emails. Very hard to believe this isn't a scam. I would encourage anyone to only order from trusted flower shops they know.
Carol C.
terrible! Not a real florist service. I(like others here) ordered flowers for same day delivery. I did not get a cancellation email - and flowers were not delivered. I called customer service who stated my order was cancelled - I asked why I was not notified and got a generic answer. I asked for a cancellation letter and refund and he stated he could not email me. He would not give me additional contact names or phone. I reported the incident to authorities. Do Not Order from this scam site.
Erin R.
Would give 0 stars if possible. Like others have stated, paid for my order and got a cancelation email immediately. After they took my money, of course. A week later still no refund and no pending refund according to my bank. I had googled florists local to the area I wanted them delivered, I should have been more skeptical but trusted my Google result. Lesson learned. Ended up going with FTD with no issues at. Edit 10.1.23 - STILL NO REFUND. I keep emailing this company for refund updates and she "assures" me she's doing everything she can to get me my refund. DO NOT ORDER FLOWERS FROM THIS SHAM COMPANY! Edit- 10.20.23- so it took me nearly a month to get my refund - I got it on 10.7.23. It wasn't until I called them scammers and cursed a little I finally got it. Throughout this entire review process I've been getting emails about this review I got more attention on this review from them than I did when i requested my refund. They now are telling Trustpilot my review is fake and wanting to take it down. I stand behind this review and will not be changing my stars.
Hector P.
Terrible experience resulting in a chargeback with my credit card company. Do not order from them. They'll wait until the day before you need the flowers to just cancel your order and give a generic reason as to why. Just look at all the other negative reviews claiming the same.
Brooke H.
Big SCAM !! Don’t give them your information!! Ordered on 8/27/23 , they cancelled the order, I have called customer service, and as of 10/20 , still haven’t gotten a refund!
Kathleen L.
My order was canceled without any explanation on the day the flowers were supposed to be delivered to the funeral home for my mother's services.
Jim M.
Scam. Sorry I didn’t see this site before purchasing from them. Got the same BS email from them 30 minutes after placing an order. No refund received. This place is a total scam. DO NOT GIVE THEM ANY MONEY!!!