moses E.
I love this website.
I love this website.

Baby Blue is a premier online florist with the absolute best of the best in flower concierge services including agent follow us with our local florists, fanatical customer service, constant updates, full responsibility for every order with an 100 percent satisfaction guarantee.
Baby Blue Florist (babyblueflorist.com) has 277 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 30 reviews with 5 stars · Clear filters
moses E.
I love this website.
Amy P.
If I could rate this company a zero, I would. My husband had hoped to have flowers delivered to me. He placed the order and then received an email stating that the order was canceled. 2 weeks later still no refund. This website is a scam!!! Beware!!! We’re now having to dispute the charge with our bank. Update: we received an email from Hazel who made a bad experience right. She not only refunded my husband for the original missed order, but sent a beautiful bouquet of flowers, free of charge. This type of customer care goes a long way with us and will not be forgotten. Thank you for turning our experience around!!
Response from Baby Blue FloristJun 5, 2023
Hi Amy, Yes your husband ordered pink roses for you. however, there was no florist that had any pink roses and really there is no substitute for this type of order becasue it is love and romance and usually this color is so important. We cancelled this order and we gave your husband a chance to order something else with enough time for your anniversary. Sorry but we cannot substitute these types of flowers. Please look for your refund again, I am not sure why there was a delay but I see here that the money has come back to you. Im also sending you a happy email so please read ittt thank so muchhh
Rajahn R.
I order flowers for my wife and she lived them. Thank you Baby Blue Florist for putting a smile on my wife's face
Response from Baby Blue FloristJun 5, 2023
Hello Rajahn, Would you please look again for Baby Blue in your statement? We have an 100 percent refund policy and we always honor it. We send out thousands of orders daily and a very small fraction of the orders are undeliverable and so we never have an issue refunding people. I have also sent you a follow up email so pelase look for ittt.
Lily S.
same as everyone else never got my flowers nor refund. sad! i’ll get it figured out another way. Update: My boyfriend ordered me flowers and unfortunately the places around us did not have them in stock. I read the reviews and saw people having the same issue! But their customer service is amazing! they will make things right and admit if there was a mistake made and do anything to change your opinion! hard to find customer service like that these days.
Response from Baby Blue FloristJun 2, 2023
Hello My Dear Ive sent you an email and waiting your reply. Your refund was issued and the funds are back in your account. Processing times can take 5 business days so we are within that time frame. The rainbow roses were not available and you did not continue with another order. However, please look in your inbox for my email so that we can do something special for youuuu
Seha A.
Very nice service. It was delivered sooner than I expected. This will definitely be my new florist. And also Baby Blue Florist you have an amazing employee in Michelle!!! Thanks so much Michelle for your help! I definitely recommend. 😇💐
Adebayo A.
Wow, best experience ever