Baby Blue FloristReviews of babyblueflorist.com

This must be their MO because my order was canceled and I did not receive my refund . These people are ripping people off they need to be stopped this is not a legit company.

Received order cancellation same day but no refund. After two weeks, I have submitted fraud claim from my bank. Filing a consumer complaint with Attorney General. I wish I had read reviews beforehand. Terrible company.

I ordered flowers for my wife to be delivered today and they did not show up. I tried to activate an account and it shows that I have no orders. I sent an email with no response as of yet.

Put in an order for same-day delivery for daughter's b-day, $225. They charged me, then emailed to say they couldn't deliver same day, and they would refund me. Six weeks later and multiple follow up requests and multiple promises . . . no refund. Had to back out from my credit card via dispute process.

This is a scam. Do not use this.

Same as what everyone else has been saying- got an email 30 minutes after ordering saying that my order had been refunded- that was in the middle of September. I have contacted them since and been told multiple time they would fix it and have not. Disputing the charge with my CC company now Edit in response the to baby blue comment: they did NOT do anything they just said. The issued a refund over a month later, and only after disputing the charge with my credit card company. I tried working with them for weeks with no action. As you can see from virtually every other review, this is what this company does. They just hope that you won’t have a means of contesting the charge. Do not use this company under any circumstances.

I was already heartbroken that I couldn’t attend my husband daughter funeral being because of my jobs and I live in another state I ordered flowers from baby blue on line the funeral was in 2days 1day went by I get a call from the florist they used for my arrangement they had not sent enough money to cover the order so I end ordering from them directly in order for my arrangement to make it on time for that next morning baby blue never reached out to me about my order they were already closed so the next morning I get an email that my order was cancelled what??? now just think if that florist had not of reached out to me ???? Now I’m double pissed because this happened sept 21st 2023 here it is oct 14th and I still have not received my refund but the have a policy up to 5 business days I have reached out them and the given me nothing but a run around I just hope no one else has to experience this type of customer device during and already stressful event

My experience is an echo of pretty much everyone else. I ordered a bouquet on 9/18 and received no confirmation email. I emailed to request the confirmation and was told it had been canceled and I would receive a refund in 2 business days. It is now 3 weeks later and I still have no refund. I called them this morning to investigate further and they asked me to wait "a little bit longer" and that "the refund is coming." I asked if he could email me confirmation that the refund had been processed and he refused. Hopefully I get my money back. Sounds like 30 days might be the timeline? EDIT: while I did receive a refund shortly after posting my review, I was told it would be processed within 2 business days, and it took nearly 3.5 weeks to receive. That is completely unacceptable for any business and I won't be revising my review. Don't do business with this company.