jeff G.
Absolute scammers I ordered flowers for…
Absolute scammers I ordered flowers for my cousins funeral, and the minute they took my money. I called back to mention some thing and they told me the order has been canceled. It’s been over a week and no Refund do not use them. I should’ve looked at all these reviews before I placed an order with him absolute scam. I hope these people get arrested.
Response from Baby Blue FloristMay 8, 2023
Hello Jeff, I'm very well aware of your situation with us and I'm sending you a heartfelt sorry for your loss and your experience with but I'd also like to give you an explanation as to what happened. When you called us for the update we advised you of the cancellation because what you ordered was not possible to be made. At this point a refund was made. You then called again 4 days later asking the status of your refund and we again confirmed it with you. You also called us again yesterday but when you called we were closed but we did see your missed call today. I'd like to let you know that I personally went into your account today and issued the money back and so you will see these funds back on your card tomorrow. Please, maybe there was a delay from your issuing bank so if you do get a double refund please let us know. We have a 3 to 5 business day policy on processing refunds and perhaps your bank also has this as well causing what seems to be a delay. On our side we did everything possible to be timely in cancelling the order immediately and refunding immediately based on your request. Please don't stress I'm sure tomorrow you will have the funds



