Baby Blue FloristReviews of babyblueflorist.com

My husband ordered flowers for mothers day. They sent an email saying the order was cancelled due to the flowers not being available. Refund was not issued and the transaction went through to my bank account and has fully processed. NO REFUND HAS BEEN ISSUED OR IS PENDING. I called them, they tried to say the refund was issued to check my email. I explained that their email doesn't mean anything. Simply writing an email stating you refunded the money DOES NOT MEAN THE REFUND WAS ISSUED WITH MY BANK. Then the lady changed her story to say that they were having a problem with their system that I will receive the refund by the end of tomorrow. CLEARLY by my experience and by what seems to be everyone else's. These people are scammers. If you don't keep a close look at your account you'd never notice they're keeping your money. There is no reason why a full week after "my money was refunded" it's still not even pending in my account. "check your email" what a crock of b.s. like an email is proof of refund. I will certainly be reporting them to the BBB. and I will continue until I get my money back. Thanks for the email though! ;) That's all the proof I need that you did not deliver the service that was paid for. So there's no way out of giving my money back. I'd suggest getting a real job and stop trying to steal from people.

I ordered flowers to find out florist didn't have the flowers. Received an email saying a full refund was issued. Still waiting for the refund that I'll never get. Next step, report to FTC & BBB. NEVER USE THEM!!!

I ordered flowers and a balloon for my daughter who gave birth to my first grand baby. There was no delivery. I was told I would receive a full refund. It’s been 8 days. and I haven’t received a refund. I have called the company also to no avail. I have now opened a dispute with my credit card company. I believe this company is a Scam Update: I did finally receive my refund, after I opened a dispute with my credit card company. Also, I did not order the flowers on Mothers Day at closing time. I ordered the flowers on Thursday, May 11th at around noon. It’s so funny how you now want to communicate, but offered no help to your customer while you put them in a terrible predicament. Where were you when I needed help?

DO NOT USE! They canceled my order the day it was supposed to be delivered. Horrible! This was not for Mother’s Day!! And you did cancel the day of!

The company canceled my order because the local florist didn't have the flowers in stock. They didn't even try to contact me to see if I wanted to select a different arrangement, they had my phone number and my email from my order (I know they had the correct email, that is how I received confirmation of my order within minutes of placing my order) I just happened to call because I noticed an error on my confirmation order, I didn't even know the order had been canceled. They said they sent me two emails but I didn't get them. (I even checked my spam and promotions folders while on the phone with them and no emails) Ironically while on the phone they sent me an email that I received immediately. Poor customer service and cancellation of order without in person conversation. I did receive an email with my refund information and the refund was processed within 48 hours.

This place is a scam don’t buy from them they cancelled my order within 5 minutes and I haven’t received my money I’ve disputed this company and I’m now reporting it to google as a scam I encourage everyone who has been affected to report the company on google to be taken down

Judging by how many other people have had this same experience in the last week, it is clear this is a pop-up scam to defraud people looking to send flowers for Mother’s Day. An absolute disgrace. The money is secondary, the way my mother waited all day for flowers from her son only for me realize at 9pm that I had been scammed is unconscionable

Ordered flowers 5 days before date needed. Day before they canceled the order 1st saying they didn’t have the flower on the email. Then when I call they tell me they don’t deliver in that area. Mean while they charge my card and tell me that the money will be refunded in a few days. Why did they take the order if they couldn’t or wouldn't deliver. Stay clear of this scam….! This is a update about your excuse. They where ordered on a Wednesday before mother day. You informed me on sat before Mother’s Day you couldn’t fulfill the order. But instead of crediting my card immediately. Why do you offer the product you can’t fill? You should of said out of stock . But no, you took the money . When I called about the issues the fellow told me they don’t deliver in that area . You say they are out of stock.( who should I believe). And he said they would be crediting my card. When I called the card company they said no credit was issued so, I had to put the charge in dispute. That by the way is called a scam…! Don’t worry, you got me once but you will never get ma again. So again , I’ll tell the public steer clear of this business…!