Baby Blue FloristReviews of babyblueflorist.com

I ordered flowers on May 16th, I was contacted saying they were out of what I ordered. I was then told I would be refunded, still no refund and this is the 27th. I contacted them 4 times and they emailed back 1 time and said it’s been refunded contact your bank, I have did this and still shows no refund status. Now they’re ignoring my emails and I called them and the manager just tells me it’s been refunded, nothing else he can do. Very disappointed with their service and will not be returning for any future ordering. What more review do you need, I ordered flowers for my wife and they told me over email that the ones i ordered were out, they said they were going to refund me and never did. Thank you

This company is a SCAM. I ordered flowers for a friend’s birthday and spent 90.00. And less than an hour later I received an email indicating that my order was cancelled because the florist did not have the flowers I ordered and they didn’t know how this had happened. Same story they tell everyone apparently. They told me I was going to be issued a full refund within 3 business days; and that was TEN days ago. STILL NO REFUND. I am calling my bank! DISGUSTED.

Fraudulent Florist. We had the exact same thing happen. Ordered flowers and almost immediately received this email: "I want to let you know that your order has been cancelled because the florist in that area did not have the particular flowers. Right now I am not sure as to why but I will research to make sure this never happens again. In the meantime, I have issued a full refund back to your credit card. The money should be back on your credit card in about 2 bussines days or earlier, depending on your bank’s policies." 16 days later, no sign of refund. This is 100% a scam company. Have reported to every government, law enforcement and cybercrime agency and will continue to do that, so it can be shut down immediately. I encourage others to do the same.

They don’t even deserve 1 star . I ordered flowers for a relative in the hospital. I paid the $60.00 and minutes … yes minutes later they sent me an email stating those flowers weren’t available and they were refunding my money. They never refunded me . So I emailed them n they said they would look into it . Again they still have not refunded me . Luckily for me I have printed out all emails . I e screen shorted them as well and saved the original emails . So tomorrow I will file a dispute with my bank . And I’ve screen shotted these reviews and printed them out as well . So I can fax it ALL to my bank . Obviously they’re a scam . And Tuesday I will contact the Better Business Bureau . BUYER BEWARE ! THIS FLORIST IS A SCAM !!!! It seems that they only have have 1 good review . And by seeing all of these bad reviews on must question if the good review is actually not real . Send receipts of a refund does not actually mean a refund has been issued … I’ve checked with my bank twice and I can see on my online account no refund was ever posted and they actually charged me AFTER they cancelled. Someone on one of these reviews also mentioned reporting it to the FBI… I’m definitely going to look into that as well. I’m not just going away until I actually receive a full refund ! And I’m going kick up a lot of dust until I do get a full refund ! I will update this post later today … I would also like to add .. I’m disabled n unable to work any more . I’m very sick . I now live off of my disability so I don’t have money to just throw away . I have medications to pay for .. treatments and drs too . So I don’t mess around with what little money I have . I’m like a terrier and I won’t let this gon. I cannot afford to . And I check my account several times a day . So if I say it’s not there … ITS NOT THERE ! Not even pending UPDATE !!! I did contact my bank AS I SSID I WOULD . They did once again verify that this florist indeed DID CHARGE ME ! NO REFUND HAS BEEN SENT ! I did file a dispute … My bank advised me to cancel my debit card and order a new one .. because these places collect our information and they sell it ! So definitely file a dispute and order a new card and contact the better business bureau! Save any and all correspondence as well . It’s an added plus ! I ordered from FTD after BBF cancelled. And my daughter received them on time and loved them . I will update info as I have new info. UPDATE ….. Today May 29th I was charged for the flowers that never was sent out on May 17th I believe . In response to BBF’s response… I just checked with my banks 24/7 customer service and they reassured me no refund has been initiated . But of course I already knew that . I will get a text message plus I check several times a day . And I see by all the other reviews that BBF responds to all reviews exactly the same .. almost word for word ! And there’s way more than A FEW bad reviews ! THEY ARE ALL BAD EXCEPT ONE !!!! Tomorrow im calling the better buisness bureau.. and I encourage everyone else to do the same if you’ve had a bad experience.. same all emails and correspondence. I printed all of mine out as well ! And definitely file a dispute with your bank . They will insure you get your refund and they will also look into the matter . Contact every one you can … I am posting everything on my Facebook as well. I will continue to post updates as I have them ..

It is a total scam company, as soon as you make the payment, they send you an order cancellation email with the commitment to reimburse you within 2 days, when you call they send you a false refund receipt with pending value to your email refund and you never receive that payment, they are scammers, I don't know how TRUSTPILOT keeps it on its platform and how GOOGLE has it positioned among the first options in its search engine. It is a total scam, at the time of writing this email I have not received my money. 06/01/2023 10 days later I received my money with the help of the TRUSTPILOT platform Es una empresa de estafa total, tan pronto realizas el pago, te envian un email de cancelacion de la orden con el compromiso de reembolsaste a los 2 dias, cuando llamas te envian a tu e-mail un recibo de reembolso falso con valor pendiente a reembolso y nunca recibes ese pago, son unos estafadores, no se como TRUSTPILOT lo mantiene en su plataforma y como GOOGLE lo tiene posicionado dentro de las primeras opciones en su motor de busqueda. Es una estafa total, al momento de escribir este e-mail no he recibido mi dinero. 06/01/2023 10 dias despues he recibido mi dinero, con la ayuda de la plataforma TRUSTPILOT

My order was cancelled, by them and I had to call in 3 times over the course of 2 weeks to receive my refund and they refused to let me speak to anyone in charge. DO NOT ORDER WITH THEM

I placed an order on May 17th, 2023 for a little over $58. I'm in Ohio and was trying to send flowers to my friend in New Orleans. I received an email within an hour of placing the order saying it was cancelled due to them not having the flowers I purchased. The email I received said my refund had been processed and would show up in my bank account within two business days. It's been over a week and I still have not received my refund. I gave it this long to give the company and bank some grace to allow for processing times. Thank God I have Huntington and their customer service is great. As of today I have disputed the charge. STRONGLY recommend NOT using this company. I will definitely be looking for local florists or using 1-800 Flowers from now on!

Can I give 0 stars? Ordered a couple weeks ago with the promise of same day delivery, and then got a cancellation about an hour after I paid. They said they would send a refund- I waited a week and nothing ever came. Called up multiple times to see what was going on and they said it was my banks fault not theirs. Based on all the reviews, seems like this is a common occurrence. Stay away from this company One time screw up is one thing, but it is OBVIOUS that this exact thing has happened to just about everyone in these comments. Logical deduction makes Baby Blue Florist the problem, not ALL of our banks. Absolutely ridiculous reading some of their replies to people too. Do better