Baby Blue FloristReviews of babyblueflorist.com

I recently wrote a poor review regarding an order on June 7th that was not delivered and I was not notified. An associate from the company named Hazel contacted and made sure my money was refunded and a free bouquet was delivered. I appreciate the effort that was made.

Placed an order. Few hours later received an email stating they didn’t have flowers that matched the order. They could have at least gave me a call giving me alternative options! Horrible customer service.

If I could give this company a zero I would. I tried to buy flowers, a birthday balloon and chocolate covered strawberries for my friends birthday and immediately after purchasing the order was cancelled stating they didn’t have those flowers. I tried the order again with a different arrangement with the same result. Both times they advertised that both orders would be fully refunded within 48 hours. It has now been 2 weeks and no refund. I’ve emailed customer service several times to ask what the issue is only to the same reply “I’m working on it. It will be back in your account ASAP” this is the reply I get even when I ask questions trying to understand the issue. It is clear that this company is a SCAM. DO NOT USE THEM

My boyfriend is stationed in Kansas right now, he bough me flowers through y’all and had them sent to me in Oregon. He never received an email, no text (he put in his number), hasn’t heard a word from you guys and I never received anything! He feels terrible, he was so excited, he payed 60 dollars for that bouquet and is extremely disappointed as am I.

This florist is a FRAUD! I placed a flower order for $61.86 on 5/9/23. I also received an email cancelling my order because the flowers were not available! I still have not received my refund 6/3/23. I have called and e-mailed, with no success. BEWARE!!

Negative-10 for this! Don’t waste your time and money. They didn’t have the flowers orders. Still waiting for my refund 3 weeks now. Customer service is a joke and the persons should be fired!

I ordered some flowers from them on the 30th of May.They canceled my order and never refunded the money.Stay away them they're scammers.Be careful don't use them.

This florist is terrible ! Today was my godmother’s birthday she’s stuck in a nursing rehabilitation center and I don’t live close . All I wanted was to make her smile with flowers balloons and chocolate. They canceled my order by email saying theu didn’t have the flowers I ordered instead of calling me we could have changed the order! Thank God I found a better florist who got the job done !! Shame on you for being lazy !! Not caring about your customers !! Now they are saying they called me and I was anger on the phone ☎️ NO-ONE called ME please don’t lie !!!!!