andrea F.
Refunded
Hazel contacted my grandson & fully refunded his purchase. Sad that his mom received no flowers on Mother's Day being over 1000 miles away but glad to get his money back.
Response from Baby Blue FloristMay 19, 2023
Hi Andrea We are absolutely here and our website is active and working properly. I do not know why you do not see it but we are www.babyblueflorist.com and I checked with our team we have not been down for maintenance either. Anyhow, I have looked and your funds are in your bank account today. Processing can take up to 5 business days but yours processed fastly and so today you will see the funds! Anyhow, for Mothers Day, we cancel orders that we are not sure will be delivered. We try to place the order with our lcoal florists and if none of them can assure us delivery we cancel prior to the Holiday to give you a chance to maybe walk into a flower shop to get them yourself. we never want to give the dissapointment of flowers not showing on that special day and unlike other online florists we cancel these types of orders and actually we did not take any orders for 48 hours before the Mothers Day Holiday. We always protect are customers and we are proud to be the only online florist to refuse orders for 48 hours prior to the holiday ensuring our customers were protected this way. Thanks so much for your review and please do not stress the money will show in your account today!