Baby Blue FloristReviews of babyblueflorist.com

I made a order and they canceled my order but never sent my money back.. I spoke with someone and they still didn’t refund my money

My experience was the same as the others: total scam. You get a message after you paid saying the bouquet of flowers is not “deliverable,” then the phony responses from “Customer Happiness Specialist” Cathleen Kaur. I reported it to my credit card company which promptly put a hold on the purchase. What’s frustrating is my attempt to notify Google so it can stop the ads has gone nowhere. Google has no “category” for a phony business! Perhaps they don’t want to bother because they have so many? Learned from this experience to verify name and address of “local” companies,

as many others have said, i ordered flowers and within 30 mins my order was canceled. on july 3rd they told me i’d have a refund within 2 buisness days. however it is now july 8th and i have yet to get one. and the customer service line keeps saying wait 2-3 buisness days and has yet to send my refund

I like many other consumers ordered flowers from this company, only to be refunded within the hour. Looking at all of these reviews… This company is running the biggest scam to steal our information.

The flowers never showed up. I am glad I put this on a credit card and not my debit card.

Total scam! First let me say that this company claims on their website that they are a better business bureau accredited company. After doing research however they are misusing their label and have an F rating! I like so many others ordered flowers for my friend whose mother passed away June 30th. Within 30 minutes the order was cancelled. I emailed and received a follow up that there was no florist in the area to deliver… when you enter the zip code shouldn't the website say this before it takes your money? I was told I would receive a refund in 3 days… kept checking my account… no refund. Fed up, I filed fraudulent charges with my bank and filed a complaint with the better business bureau and finally got a receipt for the processed refund and the money cleared my account today. People shouldn’t have to jump through hoops or have to continuously email seeking refunds! It seems as if they hope people aren’t following up or noticing their money gone!! Bottom line- shop elsewhere!!

Absolutely awful company. They canceled my order without telling me and refused to tell me why when I called and emailed. Save your time and money and shop literally anywhere else.

I ordered June 13th 2023 same day my order got canceled being told I did not have a deliverable address and I would have my refund in about 3 buisness days and now it is July 3rd 2023 and still no refund and I have sent several emails and have received responses thanking me for my patients but patients is out the window now that it has been 3 weeks. EDIT: July 3rd 2023 evening time after many emails and creating this post it appears they have finally given my refund. I am still keeping 1 star because that process of haveing to nag them over and over to get the refund was ridiculous, not good buisness practice at all. EDIT 2: July 6th E-commerce manager emailed me trying to bribe me to change my review with a free bouquet claiming the bouquet I selected was unavailable which is why it was canceled but I was originally told it was because I did not have a deliverable address. Did not accept free bouquet as I did not appreciate the bribe and I originally ordered for my husband for father's day which has far since passed and I got him flowers through a different buisness instead anyways and that other business was 10000x better than BabyBlueFlorist and it was local I just had to pick up. Shop local when it comes to florists people, its Much better.