Baby Blue FloristReviews of babyblueflorist.com

This company is 100% fake! DO NOT order from them! I did a search of florist deliveries to sparks NV and this company came up! I ordered a delivery for 48.01 then received an email stating they could not deliver as they were out of New York and would refund my credit card. This was on July 19th I called multiple times each time was told the refund was processing I even emailed them. Today is august 1st and I still have not received a refund!! There have been 21 complaints filed with the BBB about the company and the are NOT accredited!

EDIT: 8/3/23 They have now refunded my money after I posted this review. I have exactly the same story. I ordered flowers to be delivered for my sister's birthday. I received an email cancelling my order stating they had no one to make the delivery. They also stated they HAD refunded my money. Three weeks later I still do not have the refund. I get the same response each time I send an email asking where my refund is "I want to assure you that I am personally handling your refund, and there is no need to worry. I am committed to processing the refund for you as quickly as possible. Thank you for your understanding and patience in this matter." They took my money in seconds and yet cannot not refund to that same card despite it being three weeks later. This florist sucks. DO NOT USE THEM.

I HIGHLY DO NOT RECOMMEND THIS COMPANY!!!! I ordered flowers for my aunts father’s funeral on 7/12/23 and received an email stating they didn’t know why but my flowers couldn’t be delivered and they were refunding my money and it should reflect my card in 2 business days or shorter. The money HAS NOT BEEN REFUNDED to my account. I have emailed them twice with no response. I have tried calling several times and just hear music playing. Can’t reach anyone by phone. I wouldn’t have even rated it a 1 but that’s the only way you can leave a review. I’m going to check on other ways to report them as a fraudulent business. As of 7/31/23 Baby Blue Florist refunded my money. I appreciate you allowing me to write my review on your page and that they refunded my money.

Placed order and received "cancelled order" with no explanation and to date have not received a refund. Complete theft of funds.

Same story as others: order cancelled with no explanation, refund withheld. I strongly encourage anyone who’s dealt with Baby Blue to file a fraud report with the FTC, as I’ve done after seeing the reports here and on other sites. It doesn’t take long and may be the only way to shut them down.

I to have not received a refund. My was order was canceled immediately. I will also be reporting this. This place is a fraud. I can’t believe they are doing this to people. Totally totally do not go to this florist. They are the worst ever. I can’t even believe they are still around with all the bad reviews worst ever.

Ordered flowers for a mother that lost her child. Immediately my order was cancelled and now it has been over 20 days and no refund. just keep getting the same BS email from Cathleen Kaur (Customer "happiness" manager) saying that they are "looking into it". I can see from the reviews this is a trend. DO NOT believe any of the good reviews - they are fake. Ill be filing fraud/scam complaints with the Attorney Generals office, Federal Trade Commission, BBB and usa.gov - I suggest everyone being taken advantage of do the same

DO NOT ORDER from this company!! I wish I had read the other reviews! I ordered flowers, when they did not arrive checked email, my order was cancelled. No reason, just cancelled, its been 2 weeks and several calls and I still have not been refunded. I will be reporting to the Better Business Bureau next.