Azuga, a Bridgestone Company Reviews | Read Customer Reviews of azuga.com

Azuga, a Bridgestone CompanyReviews of azuga.com

4.1355 reviews
Vehicle Repair & Fuel
42840 Christy Street, Suite 205, Fremont, California

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Azuga, a Bridgestone Company

About Azuga, a Bridgestone Company

Azuga is a fleet management and telematics company that provides software and hardware solutions designed to optimize fleet operations, enhance driver safety, and ensure regulatory compliance. Its platform leverages GPS tracking, vehicle diagnostics, driver behavior monitoring, and real-time alerts to help businesses reduce accidents, minimize downtime, and improve overall efficiency.A core feature of Azuga is its focus on safety. The system tracks behaviors like speeding, harsh braking, and distracted driving, providing actionable insights and driver scorecards that encourage safer driving habits. For compliance, Azuga offers ELD (Electronic Logging Device) solutions that help fleets adhere to Hours of Service regulations, preventing violations and avoiding fines.Azuga’s platform is also highly scalable and adaptable, serving fleets of all sizes across industries such as service trades, construction, government and towing. With mobile and web-based interfaces, fleet managers can monitor vehicles in real time, generate reports, and implement predictive maintenance to reduce costs.In addition, Azuga promotes driver engagement through gamification and rewards programs, which improve retention and morale. By combining safety, compliance, productivity, and operational insights, Azuga empowers businesses to run smarter, safer, and more efficient fleets.

Azuga, a Bridgestone Company (azuga.com) has 355 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: azuga.com
Website: azuga.com
Category: Vehicle Repair & Fuel
Location: Fremont, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Azuga, a Bridgestone Company reviews

355 approved reviews, newest moderated first

Joe
May 14, 2019
On numerous occasions
On numerous occasions, I have looked back in my trip log and it had me going a route that I never took. I have no idea how A GPS system could just make up a route that I didn’t drive. At first I thought it was a fluke but it happens quite often. Also in the past, I have receive notifications of no GPS signal or I have been told that it is unplugged. On these occasions I did not even drive the vehicle that day. Ultimately I was questioned by my fleet manager and was told not to diss connect it even though I explained I didn’t drive the vehicle.
Response from Azuga, a Bridgestone CompanyMay 14, 2019
Hello Joe, Thank you so much for taking the time to share your thoughts in detail. We are very sorry that we have not met your expectations. It sounds like GPS tracking and signal has been extremely frustrating for you. Will you contact our customer success team at [email protected]? We would love the chance to help you in any way that we can to improve your Azuga experience. Again, we're so sorry your experience has been much less than ideal. Thank you for your review.
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WS
May 14, 2019
Good Product and Good Service!
Good Product and Good Service! We have been using Azuga for 5 or 6 years. It's easy to track our fleet (20+) with Azuga. Throughout the years, Azuga has added more functions (some are free with the current bundle and some cost extra). Our account manager always responses to our requests promptly.
Response from Azuga, a Bridgestone CompanyMay 14, 2019
That's great to hear! Thank you for your review. We will continue to strive to keep up this level of customer satisfaction.
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Valued C.
May 14, 2019
Great product.
Great product.
Response from Azuga, a Bridgestone CompanyMay 14, 2019
We greatly appreciate your support! We hope to continuously remain relevant and useful. Any suggestions, please let us know, or send a note to [email protected]. Thank you for the review!
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Ryan
May 14, 2019
works very well
works very well. one thing I would like to see is the reports to be able to be condensed down and made easier to print.
Response from Azuga, a Bridgestone CompanyMay 14, 2019
Thank you for the review. We will continue to work hard to keep up this level of satisfaction, and continue to invest in innovation efforts to optimize the fleet manager experience. Please let us know if there is anything we can do to help, or send a suggestion note to [email protected].
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Bob
May 1, 2019
Too many e-mails
Too many e-mails. I'm paying you money, I'm not going to forget who to call/e-mail if I have a question. Send me a "Happy 4th of July" e-mail and otherwise, leave me alone.
Response from Azuga, a Bridgestone CompanyMay 14, 2019
Hello Bob, We greatly appreciate you taking the time to share your thoughts. We are sorry that we have not met your expectations. We will make adjustments to your email preferences to reduce the number of email you receive. Please contact us at [email protected] if we can help you in any way to improve your Azuga experience. Thank you!
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Bill
Feb 22, 2019
Great customer service
Great customer service, sent email though system with issue I was having and they called me to let me know status, and emailed me when completed. Others could learn from their service support.
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Steve
Feb 21, 2019
For the most part we're pleased with…
For the most part we're pleased with our fleet program
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Eve
Feb 21, 2019
Azuga - Highly Redommended
Azuga has been a very good company to work with. In our first steps into the electronic logging experience, they have provided our company with vital support. While we have a very small fleet, some of our transition issues were not small at all. Azuga guided me through them all with patience, kindness and a very good grasp of what was wrong and how to remedy it. If I have one issue it is the response time to my email or phone call. I am pretty sure it is because they have been successful in gaining clients and are stretched to the max. But that is the only fault I can come up with and it seldom matters because they have armed me with a lot of knowledge to use in working things out. Thank you Azuga.
Response from Azuga, a Bridgestone CompanyFeb 21, 2019
Thank you for the review. We will continue to work hard to keep up this level of satisfaction. And we continue to invest in customer support to provide higher levels of service.
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