Rajinder S.
Helena is perfect on app experience and…
Helena is perfect on app experience and easy to understand.

Azuga is a fleet management and telematics company that provides software and hardware solutions designed to optimize fleet operations, enhance driver safety, and ensure regulatory compliance. Its platform leverages GPS tracking, vehicle diagnostics, driver behavior monitoring, and real-time alerts to help businesses reduce accidents, minimize downtime, and improve overall efficiency.A core feature of Azuga is its focus on safety. The system tracks behaviors like speeding, harsh braking, and distracted driving, providing actionable insights and driver scorecards that encourage safer driving habits. For compliance, Azuga offers ELD (Electronic Logging Device) solutions that help fleets adhere to Hours of Service regulations, preventing violations and avoiding fines.Azuga’s platform is also highly scalable and adaptable, serving fleets of all sizes across industries such as service trades, construction, government and towing. With mobile and web-based interfaces, fleet managers can monitor vehicles in real time, generate reports, and implement predictive maintenance to reduce costs.In addition, Azuga promotes driver engagement through gamification and rewards programs, which improve retention and morale. By combining safety, compliance, productivity, and operational insights, Azuga empowers businesses to run smarter, safer, and more efficient fleets.
Azuga, a Bridgestone Company (azuga.com) has 355 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Excellent
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355 approved reviews, newest moderated first
Rajinder S.
Helena is perfect on app experience and easy to understand.
Alison W.
Mark is a pleasure to deal with. He is very attentive.
Eric D.
Daria Ray and Amanda Mills have been so helpful and on top of things for me getting our dashboard fixed and in tip top shape. Always so pleasant to work with and if they ever have a bad day you will never know it! Ive come to know both of them on more than a work relationship and hope to work with them much more in the future. They have both been an huge part in doing our camera switch and I just know I have them in my back pocket when I need them!
RTrail
The company has good service. Steve Soto does a very good job. My only issue is that sometimes it seems like the video doesn't show an infraction well. For instance, sometimes I can tell that someone slowed down at a yellow light, but it doesn't really look like a significant infraction.
Jennifer
Our service Rep, Brendan, has worked very hard to help make this a positive experience. He works to help us get the most out of the product and is willing to delve into many issues we've been experiencing. I would give him a full 5 stars for his attention to detail, poise under pressure, and his dedication to providing excellent customer service. The tech side of the platform is experiencing quite a few errors and issues with maintaining data - nothing fatally flawed, but very discouraging at times. Each time an issue arises, they work to correct it but have made it clear there are limits to how many steps they are willing to take to correct a problem. These are issues that I had not ever experienced with Azuga on the original platform several years ago prior to using them with my current organization.
Ash
I had a great experience working with Steve on getting cameras for our fleet of vans, then upgrading them. definitely recommend him.
Ryan
The product and software work great together. Working with the Azuga team to receive additional reports has been an easy process. Will recommend to anyone in search of a fleet management tool.
Renee G.
My account representative, William Robinson has been outstanding. He’s always responsive, professional, and goes above and beyond to address any issues or concerns I have. I truly appreciate his prompt communication and dedication to making sure everything is handled efficiently. It’s rare to find someone so reliable and attentive — his customer service is top-notch!