AzpoolshopReviews of azpoolshop.com

Exactly what i needed - quick shipping. I've used them a lot. I'm a pool service company and they always seem to have the best prices.

This is one of my responses from dealing with this company. I will let you formulate your own opinions: You broke it during installation and due to wrong installation! We did not send a broken item to you. You broke it and YOU ARE RESPONSIBLE FOR IT! EVEN THE MANUFACTURER WILL NOT DO ANYTHING SINCE THE PART WAS NOT BROKEN AND YOU BROKE IT. IF THE PART WHERE BROKEN, IT WOULD FELL APART AS YOU SHOWED IN THE PICTURE AND ONLY A STUPID PERSON WOULD INSTALL IT AND I DON'T THINK THAT YOU ARE STUPID FOR SURE. SO TAKE THE RESPONSIBILITY. Sure you can get a refund, if you return our product back in the very same unbroken condition that you received.

I'm not sure why this company has all of these bad reviews. I've been buying from them for years and have had nothing but a good experience. Excellent pricing and shipping times that rivals Amazon. Maybe their warehouse is close to me in Wellington FL. I would highly recommend this company.

I purchased a pool valve that failed in less than 60 days. They said: Our return policy is for 30 days. You may contact the manufacturer and see if they have a warranty on it." Well, so they don't warrant expensive and complex pool parts. The manufacturer can't be contacted because it's an offshore made knock off. Worse, AZ's website doesn't work either. I don't know if they are a scam or just a bad company to do business with.

This company has by far the worst customer service! When I had a problem with a $1,000 part that I purchased from them that was within the one year warranty their response was "what do you want me to do about it" then I was told that I was blacklisted from their company and could never make another purchase from them which is fine because I would never buy from them again! STAY AWAY FROM THIS COMPANY

Do not buy from this company. They are not trustworthy, nor do they have business ethics. Pay a few bucks and support a different company that cares about customers. We purchased an item and within 30 days of the return policy, was told by our pool guy it was not working. We called 2 days after, and were told that the call was outside 30 days, and to call the Manufacturer. They did not count that February only has 28 days. Then, they lied and said it had to be back to them within 30 days, taunting me that I could not do it. However, that is different than the return policy on their website. It states to get a RMA number within 30 days and mail back within 2 weeks of getting it. Like I said, if you are about doing business with honorable services you can trust, pay a few extra bucks and navigate away from this company.