Azimuth Group Van LinesReviews of azimuthvl.com

Won’t make the mistake of hiring their movers again! They packed heavy items on top of fragile boxes, which crushed my dishes and glassware. When I complained, the movers just shrugged and continued. Terrible service!

DO NOT USE. I wish a zero star review was possible because this was the absolute worst moving company I have ever used. They have undocumented workers, no workers compensation, and it took nearly two months for our items to be delivered. Boxes and boxes of belongings were missing and items came damaged. After paying for white glove service, we still helped our movers unbox the truck. They were several hours late to pick up and to drop off. Inconsistent, terrible customer service, and horrible quality were my experience. I hope this protects someone considering working with them.

The carelessness of how my items were handled upon delivery is ridiculous. This wasn’t moving damage, it was blatant neglect of my personal property. I did appreciate the care taken when they loaded for pickup. Unfortunately delivery to our new home was abysmal. They drug the mattresses on the ground which ruined the cover on the mattresses. Trim was missing from my dining room table and on and on. Furniture we have had for years is going to require repair/refinishing. Do not use this company!!! Their settlement was a measly $400. I can’t begin to fix/replace the damage.

On the front end when they picked up our belongings everything was seamless. The problems we experienced on the delivery end was nothing short of horrible. The delivery driver showed up in our neighborhood and stopped short of his destination by approx 1.5 miles. called me and asked if I could come to his location because he was unsure how to find us. Upon me finding him he asked if he could ride with me to our home to evaluate his ability to access the rout and destination point. When I asked him if he was leaving someone with his truck while we were gone, he told me that he was alone and had no one with him. I asked him how was he planning to off-load our things without a crew and he said he was going to do it himself. Due to the size and weight of some of our furniture, it took two people to load at the pickup point. When we got to my home, and back to his truck he advised me that he would not be able to get his truck to our house as he didn't feel comfortable with the hills in our neighborhood even though we have 18 wheelers in the neighborhood almost daily due to new construction development on going. He said he would have to take his truck to another location and rent a smaller truck, transfer our belongings, and return the next morning. This would be an additional $800+. When I called the company to inquire about the situation I was told that this was not uncommon, and it was up to the transport drivers as to his comfort with the delivery. When I inquired regarding the lack of personnel for the offloading, I was informed that he probably had a crew in rout to assist. I informed them that he told me he had no-one and was going to attempt it alone. Had he gotten to our home the first day he would not have been able to off-load anyway. They assured me that he would have help the next morning when he arrived. When the afternoon arrive the next day and I still had not seen them I called the company again and got more excuses regarding the situation. eventually, they arrived mid-afternoon and began off-loading. Upon completion, we already determined there were damaged items, destroyed items, and missing items. Many of the containers were broken or damaged and the drivers response to me was that he wasn't responsible for loading his trailer, he only takes it to the destination. Buyer Beware!!! I would never recommend this company for any cross country move of anything that was of value.

Would give this negative stars if I could. These people are borderline scammers. When my items arrived in poor condition they tried to refuse to even bring the items into the house. They asked for $200 more or they would leave it on the lawn. This is after they hiked the price with other fees. They will try their hardest to rip you off. DO NOT USE THESE GUYS FOR YOUR MOVE. They work with Frontier Moving Solutions. AVOID BOTH.

Can I rate as a zero?! Worst moving experience ever and really no protection to me. I had a move of mostly boxes, very few pieces of furniture. What few pieces they moved they destroyed, not even just scratches, but destroyed that it’s either a complete replacement or treasured memories shattered. Do not use this company! They partner with Frontier Moving Solutions, also not trustworthy!! Protect yourself and find someone else for your move.

I wish I could give this company 0 stars. Not only did they lose 5 of my boxes full of books, academic materials, curriculum, and more, but they also destroyed a family heirloom antique coffee table that cannot be replaced. It is ABSURD! They have not treated me well. They insisted that I provide payment BEFORE they unloaded my items - this is not normal. DO NOT USE AZIMUTH GROUP INC FOR YOUR MOVE!!!! They also charged me an additional $700 for a U-haul rental because their Semi-truck would not fit on my street. They NEVER said anything about this extra charge. This is the WORST moving experience I have ever had. I have moved over 20 times. I will NEVER use this company again.

I have been scammed by this company. They came and did not complete and take everything that they promised. They took my tv, entertainment stand, my son's bed and my kitchen and dining room furniture. They charged me $950 for the pick up and tried to manipulate me so that they did not have to help me finish the move.