Joey T.
The Secure Copy Content Protection Does Not Work
The Secure Copy Content Protection Plugin does not work on my site (paid for the premium version) and there is NO WAY to contact anyone at the company
Response from Ays ProSep 16, 2023
Dear Joey Trebif, Thank you for your review. It is very important for us to solve your problem and help you enjoy our product. We’re normally known for our 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐥𝐮𝐠𝐢𝐧 𝐚𝐧𝐝 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 as you can see in all our reviews and support forums. Generally, we provide our customers with detailed answers and support 𝐰𝐢𝐭𝐡𝐢𝐧 𝟐𝟒 𝐡𝐨𝐮𝐫𝐬. We understand your concern regarding our response time, and we would like to clarify that we are not working on weekends. You opened a support ticket 𝐨𝐮𝐭𝐬𝐢𝐝𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐡𝐨𝐮𝐫𝐬. Due to this, we were not available to respond to inquiries. For now, we are doing an 𝐞𝐱𝐭𝐫𝐚 𝐣𝐨𝐛 by answering your request outside of our regular working hours as a great exception as customer satisfaction is our highest priority. I want to mention, that our Support Specialists have already contacted you regarding the problem you are experiencing. So, you can check your Inbox to find the answers to your request. P.S. Instead of the 1-star rating, it would have been much more acceptable so that you could wait for our answer. Unfortunately, we haven't had a chance to examine your case and provide a solution accordingly.