Awesomely, LLC.Reviews of awesomely.com

Response from Awesomely, LLC.Oct 16, 2025

Hi Caraline, thank you for sharing your feedback. We're truly sorry for the frustration you experienced during your refund process. Looking into your account, we can see you requested a refund on Monday, October 6th at 4:30 PM. The next morning, Maya attempted to reach you by phone, left a voicemail, and also sent both an email and text message. When you responded via email on Thursday, October 9th, she offered to extend your 30-day trial period to give you more time with the program. We understand you declined this immediately and also declined a program switch option, making it clear you wanted to proceed with your refund. Your refund was processed on Friday, October 10th. The 3-5 business day timeframe we mentioned refers to how long banks typically take to settle refunds on their end—not additional processing time on our part. We processed your request right away once the decision was final. We completely understand your frustration with the back-and-forth over those few days. Our team follows a standard process to help members who might benefit from additional support or alternatives, but we recognize that when someone is clearly requesting a refund and we're unable to connect by phone, we should move more quickly to honor that request. Your feedback is helping us improve this process. Please rest assured that our company stands 100% behind our 30-day money-back guarantee, and we're sorry the experience felt more difficult than it should have been. If you have any remaining concerns, please don't hesitate to reach out to us directly Mon-Fri 9am-5pm EST: https://awesomely.com/contact | (877) 224-0445 | [email protected] Wishing you all the best.

Response from Awesomely, LLC.Aug 7, 2025

Hi Casey, thank you for taking the time to share your feedback. We’re genuinely sorry for any frustration or confusion experienced throughout your interactions with Awesomely, and we appreciate the opportunity to clarify a few points for you and future customers. Regarding your previous order in January 2024: following your purchase, we did receive a chargeback request via your bank, and as a result, issued a full refund to resolve the matter. When you later attempted a new purchase in August 2025, our system flagged your account due to the earlier chargeback. As outlined in our publicly-shared Terms & Conditions, we’re unable to approve future purchases for accounts with prior chargebacks—this policy is designed to ensure fairness and security for all customers. Throughout this process, our team responded to each inquiry to explain the situation, your refund status, and the reasons for the cancellation. To confirm: all purchases have been fully refunded, and you won’t see any future charges from us. We truly regret any confusion or feelings of being unsupported—that is never our intention. If you feel any aspect of your experience remains unresolved, please don’t hesitate to reach out directly so we can assist further: https://awesomely.com/contact | (877) 224-0445 | [email protected] Wishing you all the best ahead, and thank you again for sharing your experience. <3 —The Awesomely Customer Care Team

Response from Awesomely, LLC.Jul 7, 2025

Hi Eugene, we're truly sorry for the frustration this situation has caused you, and we appreciate you taking the time to share your experience. We want to address your concerns with the facts from our records. On June 24th, we received your email requesting cancellation and a refund—the same day you posted this review. We immediately cancelled your Automatic Payment Pools Mastermind subscription and processed a refund for your most recent $297 payment. Our records show this was actually your first direct contact with us regarding any concerns about your membership. Regarding your timeline, our billing records indicate you were charged for 5 months (January through May) rather than the 6 months mentioned. Your June 24th payment was voided the same day, so it never actually settled in your account. We're genuinely puzzled by your comment about having no way to contact us, as we have a direct email exchange with you from June 24th. We maintain multiple contact methods including phone support, email, and our website contact form, all readily available during business hours Monday-Friday 9am-5pm EST. You still retain access to the complete Automatic Payment Pools training program, which provides comprehensive instruction on liquidity pool investing. We understand this situation has been frustrating, and we regret any confusion about the subscription terms during your initial purchase process. If you'd like to discuss this matter further or need any additional assistance, please don't hesitate to reach out to us directly. We're here to help Mon-Fri 9am-5pm EST. https://awesomely.com/contact | (877) 224-0445 | [email protected] Wishing you the very best! <3

Response from Awesomely, LLC.May 7, 2025

Hi Laura, thanks for your feedback. We're really sorry to hear about your experience and appreciate you bringing this to our attention. As soon as we saw your review, we looked into your account and took immediate steps to make things right—including cancelling the upgrade and issuing a full refund. We never want anyone to feel surprised by a charge, and your comments are helping us improve our communication moving forward. If you still wish to discuss these matters further, please do reach out to us directly. We're here to help further however we can Mon-Fri 9am-5pm EST. https://awesomely.com/contact | (877) 224-0445 | [email protected] Wishing you the very best.

Response from Awesomely, LLC.Apr 16, 2025

Thank you for your feedback and for taking the time to look into what others are saying. We completely understand the importance of hearing about real outcomes, ease of use, and time investment. While some reviews focus on the support and experience, many others do speak to profitability and results—especially across different platforms. We encourage you to explore additional reviews on our website, Google, Facebook, and the Better Business Bureau to get a well-rounded view of the experiences shared by those actively using the system.

Response from Awesomely, LLC.Aug 8, 2025

Hi William, First off—thank you for speaking up! We know it’s the worst when stuff doesn’t line up or extra charges show up. We want to help sort it out, always. You signed up for One Day Flip and Automated Deal Flow Website (Pages) on Feb 17. When you called Feb 20 to cancel Pages, our team jumped right on it and refunded you two days later. You replied “Thanks” once it was settled, and we thought everything was good, but if anything else is still bugging you, just holler. If you’re referring to charges for other programs, let’s look at your history together—we see a few orders over time and we’re happy to dive into any of it and help make things right. Honestly, we just want every member to feel taken care of (not upsold to death!) and confident about what they’re getting. Reach out whenever you need us. You can get us anytime at: https://awesomely.com/contact | (877) 224-0445 | [email protected] Hope things smooth out for you from here, William. ❤️

Response from Awesomely, LLC.Feb 27, 2025

Hi George, we're sorry for your frustration. With no last name listed here, we tried looking up everyone with your first name who purchased anything on Jan 12. We looked pretty closely at each person, but can't find anything among any of them indicating an overcharge, refund request or any discontent expressed. Therefore we're at a loss for now as to how we can respond thoughtfully to your specific situation, circumstances or communications. However, please rest assured that our company 100% stands behind our commitment to honor any refund request for any reason within 30 days of purchase. If you still feel there is an overcharge or you still wish to discuss these matters further, please do reach out to us directly. We're here to help further however we can Mon-Fri 9am-5pm EST. https://awesomely.com/contact | (877) 224-0445 | [email protected] Wishing you the very best.

Response from Awesomely, LLC.Feb 17, 2025

Hi Steven, we're sorry for the frustration with your recurring charges. Our records show you ordered the $97 Capital Syndicate program along with the optional PAGES software. This optional upgrade you included during checkout is reason for the recurring charges you see. We don't have any history of you expressly requesting to cancel, but we do have a couple of communications in which you asked for clarity on the recurring charges. We responded at the time explaining, but perhaps this was overlooked. Regarding not receiving a call back, it sounds like there may have been some confusion or a potential mix-up with you mistakenly contacting another company. Our records show only timely replies to any emails or phone calls received by you, at least based on the records we can uncover attached to this order and to your contact name. Regardless, we regret the confusion & frustration you've been feeling, and have gone ahead & cancelled your subscription. You'll not be charged again unless you request to resume. If you have any more questions or need anything else at all, please don't hesitate to reach out to us directly. We're here to help further however we can Mon-Fri 9am-5pm EST. https://awesomely.com/contact | (877) 224-0445 | [email protected]