William
Issues with shipping address
When I placed my order with them I used the option for Apple Pay but I did not realize that part of my address had been cut off. When I did, I contacted them and explained the situation, worried that if it shipped it might get lost as has happened in the past. Within a few hours Awe responded and had a plan, including a worse case scenario. They were able to recall the package before it left their local USPS and get the address corrected. Amazing!!! Just got the pendant and my spouse and I are thrilled. Top notch customer service. Thank you so much Awe. :-)
Response from Awe InspiredAug 19, 2026
William,we are glad that we helped, and that the pendant reached you and your spouse safely. Thank you for trusting us to sort it