Awe InspiredReviews of aweinspired.com

Am I the only one noticing that their necklaces and jewellery costs was around £150/200 now the same pieces are out for + £450?

Bought a silver cross I loved and is holding up well with daily use. Ordered 3 crosses ( different style) and two extra cute chains for them. Received one cross and one chain. Customer service asked for photos which I sent and never got back to me…. Kept sending emails… need these for Christmas gifts!! Never answered and a week later I get a store credit! Totally screwed up my gifts Cross not on website- must’ve sold out Going to try to get refund from cc company Their mistake and they give me a credit?? Unacceptable. Won’t buy again from them

I paid for express courier (Air) shipment so the gift would arrive weeks before Christmas. It took them10 days to ship the item, no replies to customer support emails, no answer to phone calls, and not a single apology. Awful, stay clear.

I ordered over 2 weeks ago, the orders is showing it still has not shipped, I was charged $333 total when i checked out. I waited 10 business days before reaching out, they have now been ignoring my emails for 4 days about my order even though they say they will get back to all emails within 24 hours. This is terrible customer service and I will keep writing bad reviews and going into public forums making sure im heard until the company ships my order. I am worried I will miss the Christmas window the order was even for at this point,. This is awful service. DO NOT RECCOMEND.

A few years ago I ordered several necklaces from Awe Inspired. They all tarnished and lost their gold vermeil coating. Since then, a certain pendant on their site caught my eye, so I gave them another chance and placed an order. HUGE MISTAKE. Here's why I regret this decision: -Packaging/shipping was ridiculously slow -When I received a late shipping notice from them, I emailed them right away to ask to cancel the order because I knew I would be out of town and didn't want the package sitting outside while I was gone. I emailed them twice over two days, but received no response, even though their auto-reply says they will answer emails within 24 hours. Of course they ignored my emails and shipped the package anyway. -Somehow I was enrolled in their "Goodess Package" membership. I don't remember enrolling in whatever this is, so I'm assuming you have to manually decline this membership like you do everything on their return page. -When the package finally arrived, there was one item missing. Nothing was noted in my shipping email or on the packing slip, so I assumed it had fallen out of the box upon shipping since some of the chains in the package arrived loose in the box. I had to write them to ask about this missing item and only then did I learn that it was on back order. In my opinion, their returns process is unbelievably frustrating and scammy. -Extra jewelry items are pre-selected and added to your order (yes, they try to sell you more while you're returning) and you have to manually un-check each item that they auto-added to your order! -Items default to store credit and you have to manually un-check each to actually request a refund. -After completing the return request, a message said I would receive a return shipping label within 24 hours. After 48 hours, I hadn't received a shipping label, so I had to email them AGAIN. (What is it with this place and their "24 hour" rule that they seem to ignore?) I have never ordered from a more customer un-friendly company. The jewelry is low quality, and the website is full of a bunch of "sell more" tactics. Save your sanity and avoid this place.

I’ve placed several orders on your website Awe Inspired. At first, everything went smoothly, and I made a large number of purchases. However, I later received an empty package, as well as an Alanis Morissette medallion with the stone missing. I was never offered an exchange or replacement for these issues. More recently, I placed four new orders, and I’ve been told there’s a problem with Global-e — first an issue with labeling, then with customs. It’s now been a month, and I’m still waiting for my packages, even though everything shows as “in stock” on your website. I’m beginning to doubt the reliability of your company. These will be my final orders, especially after reading other negative reviews. I also plan to share my experience with people in the entertainment industry whom I know personally. I hope someone can finally address these issues and provide a proper resolution. Sincerely,