Lulu W.
Terrible customer service and wrong item
I paid a great deal of money for a Marsha P. Johnson pendant for my wife. They sent me a Marie Curie pendant. Because those two women have so much in common? There is no phone number. There is only a customer service portal and they take their sweet time getting back to you. If you spend your money with these people just know that if they screw up your order, they're not going to be in a hurry to fix it.
Response from Awe InspiredJul 7, 2026
Hi Lulu, you're right—sending the wrong pendant isn't acceptable, and we're sorry. We've already followed up with you directly to get the correct piece sorted, and if anything else comes up, you can always reach us through our contact form: https://aweinspired.kustomer.help/contact/customercare-rkez_h2uWg . Awe Customer Care