Julie
Beautiful pieces, getting too expensive
I own a lot of pieces and I love each one. Unfortunately, as others noted, the prices are increasing and I don’t feel the vermeil warrants such high costs. I now only purchase when there’s a sale or I get a coupon. My most recent purchase was a zodiac goddess coin necklace and the zodiac pave charm separately. The additional charm did not fit on the chain that came with the necklace so I contacted customer service. It took a couple days, but they responded and exchanged the chain after I sent photos. Luckily, the allowed me to keep both pendants and send back only the chain. I was worried that the wonky jump ring on the original chain would be on the replacement chain, but thankfully it was not and both charms fit perfectly on the replacement chain. The processing of the replacement shipment took more time than I would have liked; it didn’t get sent out until I sent a second follow up email. Luckily I had made the purchase plenty of time in advance of my friend’s birthday so I did receive it in enough time to give it to her on her bday. I think the “purchase protection” add on is kind of a scam considering I removed that from my cart before making my purchase and then they didn’t even mention it when I reached out to exchange the chain.




