AWeberReviews of aweber.com

It's been a while since I wrote newsletters. Honestly, I've been putting it off as I wasn't happy with how they looked (I'm not terribly tech-savvy!). However, a problem with my website's subscription button led me to sending an email asking for help. Michelle couldn't have been more patient or helpful, instantly pointing me in the right direction, remotely 'holding my hand' by guiding me through what I needed to do. I was considering moving to another provider, but no longer! That customer support was excellent! Thank you, Michelle!

Michelle K. responded very quickly and escalated for resolution while also providing interim solutions so that I would have the information I needed. She followed up before I was even aware of the interim solutions with the issue already fully resolved which was so helpful!

great costumer care, they're so fast in reply and accurate in solve the case I opened.

AWeber is by far my favorite autoresponder. I've used all the big ones (ActiveCampaign, MailChimp, Constant Contact) and find AWeber to be the most intuitive and user-friendly with the most powerful features and competitive pricing. AWeber's support is particularly excellent, with fast response times and great support reps. I worked with Martha today who helped me improve my campaigns by showing me how to use new automation workflow features that rival anything the other platforms have to offer. You can also set up custom landing pages in AWeber if you don't have a website, and integrate with payment platforms like Stripe so you can run sophisticated marketing campaigns. Of course AWeber also integrates seamlessly with WordPress. My favorite features in AWeber are tags and being able to trigger specific campaigns when subscribers click links and buttons in your emails or fill out forms on Landing Pages. If you're hunting for a great platform for your email marketing, look no further. AWeber is the #1 best of them all.

AWeber has been around a long time, and I have been with them for a long time. Are there things there I don't like? Absolutely, but compared to other autoresponders I have used, it is the best, especially for getting emails into the inbox. I have even had a self-hosted autoresponder. Recently, I had to contact support, and Will P was very helpful. I always appreciate good customer support.

Quick response. Great assistance. Listened to my needs and provided solutions.

AVOID! I signed up to their promotional plan of $29.99 and the 2nd month I was charged $59.99 and after they have charged me $170.00 in Dec and $120.00/month for many months afterwards. When I messaged their help team, they said they have sent emails to all clients about the increase in monthly charge and refuse to refund anything.

I'm an AWeber client for years and usually I'm happy with what they are offering and also with their helpline, which I don't use very often. This week I've been trying 5 times to get the response of a human being, not an automated Ai answers, that didn't solve the issue. Some subcribers don't receive the automated welcome response with all the details for the online-workshop I created a new list for. Maybe this review will get the attention of the ones responsible for the customer service?