Johan
Excellent Customer Support
I had a great experience with the AWeber support team, especially Justin and Heather, who helped me with my account downgrade. Justin was very helpful in handling my initial request and explaining the available options. Heather then followed up and completed the downgrade to the 1,001–2,500 subscriber tier as requested. She also clearly explained the $2.96 credit that was applied to my account toward the next invoice. Both Justin and Heather were professional, friendly, responsive, and genuinely helpful throughout the process. They made what could have been a complicated billing request simple and straightforward. I really appreciate the time and effort they took to assist me and make sure everything was handled correctly. Thank you, Justin, Heather, and the entire AWeber support team! Excellent customer service and a great experience.



