Amber
Good customer service and a great price.
Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn around. At the last minute they contacted me and let me know that the transcription would be a little late - we received it a day later than expected. Since it wasn't a rush job, it wasn't a big deal. We did catch quite a few typos in the transcription, but a quick run through with spell check fixed that.
Response from Averbach TranscriptionApr 21, 2014
Thank you for your honest feedback! So sorry we weren't able to provide you with a perfect "10" experience- please try us again and let us impress you!