AvigoflyReviews of avigofly.com

Excellent experience, Mark is very professional

The customer service was exceptional. They were quick to get back to you and tried to be as accommodating as they possibly could.

The service was quick and great though i booked a last minute flight.Eric was the best travel advisor.You should try them once.

Mark has helped me with multiple trips. I've had great service! Even using them for family events. Everyone needs to understand the time lines they give you to issue flights and still check in yourself! Everything has been smooth for me. I will keep using them.

I booked a flight with Avigofly and was almost immediately contacted by phone by Mark. He explained that he needed to make sure the charge went through my cc, I looked on my end and saw that it had. He then explained that my tickets would be emailed to me closer to my departure date and not to worry or panic call when I didn't get an email immediately with the tickets. I did get a confirmation email from Avigofly while speaking to Mark. It was basically a receipt from Avigofly with my itinerary but there was not an airline confirmation # for the flights on it. Fast forward to 4 days before my departure and there is still no email with my tickets. I call and go to vm and leave a message saying I remember being told the tickets would be sent closer to departure and I am wondering when to expect to see that email. I get called back almost immediately and I'm told by Mark that the email will come in the next 24-48 hours. Well 48 hrs later there is no email, but I wait until the next day until there is less than 24 hours to my departure before calling again. I go to vm again and this time I leave a more panicked message. I never get a returned call. I never get an email with my tickets or my flight confirmation #. I realize after leaving the panicky msg that if my flight was truly booked the airline would have me on their itinerary and they can issue me the confirmation # and ticket. Fortunately, I was booked for the flight, but what an enormous disappointment and frustration that Avigofly never sent me my flight confirmation # or contacted me back after my second vm. I will never use them again and I will never recommend them to anyone. It wasn't worth the stress and anxiety of thinking I had been scammed and would have to either book another flight at extreme cost or cancel my trip altogether.

best costumer service ever. kind, friendly, fast service, goes above and beyond, highly recommend. A++

Thankyou verymuch mark for your outstanding services and support. I do recommend this services.

I would rate a zero if I could. Issues since I hit submit for the desired flights! Next day had to bump selected flights, apparently were no longer available?? For an additional fee of 215.00! No tickets 48 hrs prior to departure like promised. Kept claiming "technical issues". Then the flights changed to were not available! Only the one booked first! By 1:45am, the morning of departure, still claimed technical issues so could not issue tickets! Promised full refund, sent receipt stating that. Checked credit card next day - another DEBIT for the cost of tickets!! Now no one is answering the phone, replying to my emails! Now I have to cancel credit card & probably get lawyer involved!