AviagamesReviews of aviagames.com

Response from AviagamesJul 14, 2026

Hi there, Thank you for your message. We completely understand why that would feel confusing and frustrating. We appreciate you reaching out so I can clarify how this works. In the app, your balance is made up of two types of funds: Real Cash and Bonus Cash, and they are used differently: • Bonus Cash is in-game currency used to enter matches and cannot be withdrawn • Real Cash is withdrawable and comes from certain winnings When you enter a cash match: • Typically, 10% of the entry fee is covered by Bonus Cash • When you win, the Bonus Cash used for entry is returned as Bonus Cash • Any additional winnings are paid in Real Cash Should you feel "all my balance is in Bonus", it is suggested to visit your balance page to check your match rewards records. If you have further questions regarding this issue please feel free to reach out to our Customer Support Team any time. Regards, Avia Suport Team

Response from AviagamesJun 10, 2026

Hi there, Thank you for your review. Please allow us to apologize for any negative experience. Based on the records in our system, the withdrawal 4vzenjgt5smqy has been reviewed and issued within the normal timeframe. If you have any additional questions please feel free to reach out to our customer service team directly. Thank you :) Regards, Avia Support Team

Response from AviagamesJun 11, 2026

Hi there, Thank you for your review. Please allow us to apologize for the negative experience. To clarify, Avia does not use "bots" in any cash games. Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills. If any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :) Regards, Avia Support Team

Response from AviagamesMay 29, 2026

Hi there, Thank you for your review. Please allow us to apologize for the negative experience. Based on the description, we'd like to assume that you may have misunderstood the feature of "deposit" in-game. To make a deposit, means to put money to your game account while to apply for a withdrawal means to receive money from the app. Should any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :) Regards, Avia Support Team

Response from AviagamesJun 10, 2026

Hi there, Thank you for your review. Thank you for sharing this message. Please allow us to apologize for any negative experience. Based on the provided information, we are unable to know the exact difficulties that you are encountering. However, please allow us to explain that to make a deposit, means to put money to your game account while to apply for a withdrawal means to receive money from the app. Unfortunately, we are unable to locate your game account with the current information. If you have any questions regarding matches please feel free to reach out to our customer service. Regards, Avia Support Team

Response from AviagamesJun 10, 2026

Hi there, Thank you for your review. Please allow us to apologize for the negative experience. Based on the description, we'd like to point out that when you enter cash matches, both bonus cash and cash will be spent when you have sufficient balance. When you receive prize, you will receive both bonus cash and cash as well. Should there be questions regarding your balance history, please visit the balance page for detailed information. Please also note that bonus cash is an in-game currency which can't be withdrawn. It will be forfeited should a withdrawal has been issued. If you have any questions, please feel free to contact Player Support in-app or at https://www.aviagames.com/support. Thank you:) Kindly, Avia Support Team

Response from AviagamesMay 7, 2026

Hi there, Thank you for your review. Thank you for sharing this message. Please allow us to apologize for any negative experience. Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills. Unfortunately, we are unable to locate your game account with the current information. If you have any questions regarding matches please feel free to reach out to our customer service with the match ID(s) so that our agents may help. Thank you :) Regards, Avia Support Team.

Response from AviagamesApr 30, 2026

Hi there, Thank you for your review. Thank you for sharing this message. Please allow us to apologize for any negative experience. We want to clearly reassure you that Avia does not use bots in any cash games. Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills. If you have any questions regarding matches please feel free to reach out to our customer service with the match ID(s) so that our agents may help. Thank you :) Regards, Avia Support Team.