Miss C.
Joining the club...
Ordered a portable bathtub for $59.18 back in mid April. 6 weeks later I received a shower cap. They did not respond to phone calls or emails until after my credit card company initiated a chargeback. Emailed back and forth a few times, sent them pics of everything, they admitted a mistake was made, promised to refund me. Nothing more since then. I have been working with my credit card co, and they have fought back. My credit card company has been giving me the runaround, despite the emails and pics. Getting ready to send a letter to Consumer Financial Protection Bureau CFPB, Federal Trade Commission FTC, Consumer Protection Agency, and Better Business Bureau BBB, and whatever other agency I can find about capital one now.


