Avery Products CorporationReviews of avery.com

NEVER AGAIN Missed my deadline and they cannot even find it! Two orders, None arrived yet, Called customer support. Number 10 in line for 20 minutes. Did chat, Number 4 in line for 10 minutes.. Cannot find my order with the tracking number I say Rep Says, Yea, that happens... Then nothing I say, how do we fix it He says. we will check in on it and email you today Never again. Ill pay the few extra dollars to get it done right and have some act like they even care if I call Customer support. Avery is on the way out and it shows SEE BELOW THEIR RESPONSE.. "A Courtesy Reprint" How is doing your job a courtesy anything. You folks have a twisted sense of customer service and is shows in your language even. Do you guys ever look at yourself or just chalk up an upset customer to "Thems the ods" Yea. Your on the way out if you don't square it away,, There was this really big company call,.... ummm KMart... They thought they were too big to fail too. Yea.. almost forgot the name. Kmart, thats it This was for a CONFERENCE TOMORROW. You blew it. Courtesy.. pfff

I use the online editor and projects to print stickers. I need a much faster way to copy and paste multiple stickers at once. I have between 4 and 10 that repeat and are constantly changing. WHY can't we copy and paste objects from one project to another? There is absolutely no way to contact after-hours. They only list a phone number and Live chat. No email and you can't leave a message on the Live Chat to be read later :( The printing part works fantastically.

I recently purchased a Avery card pack # 5385 but the card slots or hole punch did not match my Rolodex Card holder and was able to reach support by e-mail within two days, I described my problem and was helped right away, it seemed that the packed i received was the wrong slot cut for my rotary cards holder and was sent a new one that fit my Rolodex, Thank you Avery.

I just used the Avery Online Label maker to create labels for my Christmas cards. It was SOOOO much easier than trying to do a mail merge with Excel and Word. They had lots of templates and it was easy to use. I am never doing it with Excel and Word ever again! I could download a PDF and print it with the labels I already had for my own printer. Love it!

This is were you will find the REAL reviews for Avery

Ordered my stickers in end July, it is now mid September. I had communicate with Avery many times with regards to this. I see that my 'package' has gone out and returned 5 times due to no door number. I have asked for a refund, no response.

This company does not stand by its products. I ordered from them and it took over 21/2 weeks. The envelopes were NOT in the package as they were part of the order. I ordered custom cards and the glossy finish on it cracked at the fold making the card look very unprofessional. Customer service was lacking. I was told my complaint and I send photos of the product would go to a team and I would hear back within a day. Three days went by and I had to call again. Couldn't get anywhere with them. So finally got an e-mail which said they would reprint. Lots of good that does me. My cards were for promo bags for artists, but I don't even have any and the promo is over. DO NOT USE THIS COMPANY! Ethically and quality are poor.

Avery allowed me to go thru and spend hours customizing my labels/order. A week goes by and i receive an email saying that a portion of my order was out of stock and if i wanted to modify the size by a 1/2 inch i could do so at my own expense, ie; spend more time creating another product, pay to ship it and repurchase. When i asked for a full refund as i had not received my order yet i was told that 1 item (our of a dozen) had been shipped so i would also have to be responsible to pay for that. AFTER 2 Customer Service reps had told me over the phone that i would be FULLY CREDITED. STAY AWAY FROM THIS COMPANY.