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I’m not sure who this company is
Hi. I’m not sure who this company is so can’t tell u what they did get wrong or right Thank you

If you have a problem with https://avera.ae/ they are not the same company as us. Please do not leave a review for them on our profile - thanks!Welcome to Avera Group – Your Premier Destination for Quality and StyleAt Avera Group, we bring you an exquisite collection of products that blend elegance, functionality, and innovation. As a trusted online retailer, we specialize in offering a wide range of top-quality items across various categories, including cosmetics, furniture, home appliances, electronics, high-end jewelry, pet products, and branded perfumes.Our mission is to provide our customers with an exceptional shopping experience by offering the latest trends and premium products at competitive prices. Whether you’re looking to enhance your home, upgrade your lifestyle, or find the perfect gift, Avera Group has something for everyone.Explore our carefully curated selection and discover how Avera Group can help you create a life filled with beauty, comfort, and luxury.
Avera Group (avera-group.com) has 16 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Hi. I’m not sure who this company is so can’t tell u what they did get wrong or right Thank you
SHARI D.
Updated... TSC customer service email promptly when reading my review below. My pkg. finally arrived to my mom. She's very happy with gift just didn't expect 3 weeks for delivery. I'll keep that mind for future purchases. Once pkg. was handed off to Dragonfly it was not scanned for 2 weeks, so tracking was useless. Rating increased from 1 star to 3 stars. In the past, I have never had TSC pkg take over 2 weeks for delivery and still hasn't arrived. Tracking hasn't updated on location for over a week, so don't know where the pkg is.
Response from Avera GroupDec 25, 2025
Shari, I wish you had reached out before posting a review. There is a TSC support messaging system where we can resolve these issues very quickly. Please reach out with your full name and and order number so we can trace your package and get this resolved.
MARIE M.
I would have liked to see my order arrive. I'm still waiting!!!
Response from Avera GroupNov 5, 2025
Marie, this isn't the place to ask for a shipping update. I contacted you on the website that you ordered the item from. I gave you a link so you could watch the shipping status. It's shipped DHL so it should take much longer. I've also asked DHL for updates on this order and will contact you if I see any delays.