ROSE D.
My recent purchase was delivered broken…
My recent purchase was delivered broken and took over 7 weeks to be delivered. I will not purchase from here again very disappointed and not pleased with my purchase for the price of it.....
Response from Avera GroupMar 18, 2026
Rose, I just checked our TSC history with your order and you never sent a message that it was broken. We would have paid for return shipping and sent you a new one. I assure you it was not shipped broken so it's a shock to me. You ordered the item on 11/3/25 and it arrived 11/24/25 which is standard for shipping from the USA to Canada. That's 3 weeks not 7.