Soheil N.
Bait & Switch
A price was stated on their website for a particular TV, then when I called to ask some general questions about shipping. LED Solutions stated the price was a “glitch” and wouldn’t honor the original stated price. Bait and switch at its finest.
Response from AVENDORFeb 29, 2024
Dear Soheil, We sincerely apologize for any confusion or frustration caused by the discrepancy in pricing for the TV you inquired about. We understand the importance of transparency and accuracy in pricing, and it is regrettable that our online information did not reflect the current situation. Upon investigating the matter further, we found that there was indeed an error in the pricing displayed on our website, which led to the misunderstanding. While we strive to maintain consistency in our pricing, occasional glitches can occur, and we understand the disappointment this may have caused. Please know that it was never our intention to engage in bait and switch tactics. We value our customers and their trust, and we apologize for any perception otherwise. Once again, we apologize for any inconvenience caused and appreciate your understanding. If you have any further questions or concerns, please don't hesitate to contact us directly.