Dan
Don't waste your time with this garbage…
Don't waste your time with this garbage company or their product. Quality of video was so bad, not worth it. Their cancellation policy, even if you within their 5 day time frame, is that there is NONE. Save your time and money.
Response from AVCLabsJan 12, 2026
Hi there, We’re truly sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it can be when the results are not what you hoped for. Regarding video quality, the final output can be affected by several factors, including the original video resolution, compression level, and selected enhancement model. We are continuously improving our AI models to deliver better results across different scenarios. As for the cancellation and refund policy, we do offer refunds within the stated guarantee period when the request meets our refund conditions. If there was any misunderstanding or issue during the process, we sincerely apologize. We would really appreciate the opportunity to review your case in detail and help resolve this properly. Please contact our support team at [email protected] with your order information, and we’ll do our best to assist you. Thank you for taking the time to share your feedback — it helps us improve.



