Rebecca
Disappointed, waste of money
Ava is temperamental, often not working for me properly, such as not recording data as I wear it. The materials like the strap feels cheap and not worth the high price tag. It is WAY off on all my predictions, luckily I know how to interpret my bbt along with things like LH strips to work out my fertile window myself and from that when my period is due. This is even after wearing Ava for 6 months, it hasn’t learnt my cycle. I wish I’d stuck with a digital thermometer instead of buying this, I’m extremely disappointed and wish I hadn’t wasted my money. I got pregnant but would not put this down to Ava at all.
Response from Ava BraceletOct 29, 2021
Hi Rebecca, firstly we are happy for your pregnancy! Thank you for sharing your feedback around Ava's accuracy and we understand that it must have been frustrating if your Ava was not working properly. Our policy is that we always replace a device in case of any defects within warranty. We would like to fully understand what has happend here and we urge you to reach out to our Customer Success Team who are happy to look into the details for you and making sure you get accurate results. Of course, one the factors impacting Ava's accuracy is whether you were able to collect enough data througout your cycle. Kind regards, Your Ava Team