Auxbeam LightingAuxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
Auxbeam Lighting (auxbeam.com) has 353 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels · Orlando, Florida
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Showing 302 reviews with 5 stars · Clear filters
John K.
I ordered a set of HID Headlights for my 2017 Jeep Cherokee. They were fantastic and bright. When the left one failed after 7 months, I reached out via the website. They sent a new set at no cost to me. This is fantastic, smooth service. No back and forth or wrangling to get them replaced. A sincere apology and a new set in the mail. Great job and great product.
Jaxson
I was being a difficult customer and needed changes to my order. The team were quick to respond to my emails and got me sorted out straight away. Great customer service, will be a returning!
Judel A.
Ms. Dorothy was very professional and was able to help me resolve my issues. Easy to talk to and responsive was quick and care about the costumer! Service was great 👍
Phil
Great customer service!! Had trouble shipping, I accidentally gave them an address that doesn’t receive mail… Contacted them and gave them the correct address. Extremely quick response time on there end. They reshipped them. No hassle no problems.
Jaysen M.
Aux bean customer support has been nothing short of stellar. I had a comparability issue with my vehicle and they have gone above and beyond to help fix my problem. Thank you Auxbeam for your support.
Alejandro P.
Excelente servicio al cliente rápida solución y comunicación , contento con mi producto, gracias a la Sra Dorothy por el interés y la pronta respuesta ante un problema técnico que fue solucionado en forma inmediata, ya recibí la reposición gracias
Robert O.
I love their products! Auxbeam responded promptly and resolved my issues.
Wayne W.
I reached out to Auxbeam because one of my LED headlight stopped working after a year and eight months. In about half hour Ms Dorothy responded and assured me, she'll send out a new set of bulbs right away. When I bought the bulbs, they came with a two year warranty. This is Great customer service and very high quality products. Thank you Auxbeam and a special thanks to Ms Dorothy. Wayne W.