AutoStar Transport Express Reviews | Read Customer Reviews of autostartransport.com

AutoStar Transport Express Reviews | Read Customer Reviews of autostartransport.com

AutoStar Transport Express reviews

Showing 247 reviews with 5 stars · Clear filters

Steven
Jun 3, 2025
I arranged to have my new car picked…
I arranged to have my new car picked up; I bought it out of state. At the last minute while prepping it the windshield broke when they were bringing it from back lot along with hood damage. So, I had to cancel scheduled pickup. Weeks later we started again and within days I had the vehicle here. Great communications, the driver was excellent and did a wonderful job. Truley polite courteous and helpful staff. Thank you Steven
Response from AutoStar Transport ExpressJun 7, 2025
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
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TIFI L.
Jun 2, 2025
El servicio es excelente
El servicio es excelente, los tiempos son respetados y la comunicacion es increiblemente eficiente. Una empresa seria que facilita el logro de los objetivos.
Response from AutoStar Transport ExpressJun 3, 2025
Juan Acosta @ 786-228-5057: ¡Hola Sofía! Gracias por tomarte el tiempo para compartir tu experiencia. Nos alegra mucho saber que tu experiencia con el transporte fue excelente. Siempre es un placer recibir comentarios positivos de nuestros clientes, quienes reconocen y agradecen todos nuestros esfuerzos. Mi equipo y yo siempre nos esforzamos por brindar el mejor servicio posible. Con gusto te ayudamos. Y si alguna vez nos necesitas, no dudes en llamarme. Será un placer ayudarte. Puedes comunicarte conmigo al (786) 228-5057 o al (888) 802-8250 Ext. 2260, o por correo electrónico a [email protected]. ¡Gracias!
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Barcelo L K.
Jun 1, 2025
A Full Review
Initial Communication with the company was prompt and the customer service was superior. The quote I received from the PNW to Arizona was very reasonable and less then other companies. The process was simple . It was all on line and it only took me less then 5 minutes to complete. The driver aka " The Transporter" communicated frequently to arrange the pick up time and location( large and less crowded parking lots preferred). He arrived at a reasonable time , picked up the vehicle, signed a few docs , and he was gone. He was always updating us with his approximate arrival times during the route and was always available to reach via phone. The delivery day and time was perfect and the drop off was quick and easy. I would definitely use them against in the future. No safety and security issues that raised any concerns.
Response from AutoStar Transport ExpressJun 2, 2025
Noah Salvini @ 786-577-5176: Hey Yolanda ^ Barcelo! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256, 786-577-5176 or via email @ [email protected]. All the best!
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Lori B.
Jun 1, 2025
Amazing service
Amazing service. Very pleased with their customer service and quick pick up and drop off
Response from AutoStar Transport ExpressJun 2, 2025
Manny Vazquez @ (786)-725-2238: Lori & Tom, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. As I told you already, if you or anyone you know needs to transport a vehicle, please send me an email @ [email protected] or call me at 888.802.8250 ext 2240 or (786)-725-2238.
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Gary K.
May 24, 2025
Everyone involved was great
Everyone involved was great. The guy that took the order was professional and friendly. There was follow up phone calls to confirm the order. Communication is the key to success in business. This company has it down path. The driver kept me informed of pickup and delivery times. It was pouring rain the day of delivery, these guys got the job done. I will definitely use them om my next transport.
Response from AutoStar Transport ExpressMay 27, 2025
Demetri Valerga @ 786-577-5175: Hello Gary! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at [email protected]
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Margaret
May 19, 2025
Pick up and delivery right on time
Pick up and delivery right on time. They kept us aware of schedule. Appreciated door to door delivery. Price was reasonable. Overall good service
Response from AutoStar Transport ExpressMay 19, 2025
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately reward you? We appreciate your assistance in advance.
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Tom R.
May 18, 2025
Great to deal with
Easy to arrange transport, worked around my schedule and delivered fast.
Response from AutoStar Transport ExpressMay 19, 2025
Demetri Valerga @ 786-577-5175: Hello Tom! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at [email protected]
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Shelly F.
May 18, 2025
From start to finish this was a great…
From start to finish this was a great customer service oriented experience. Our first time transporting a car and they couldn’t have been kinder in answering all our questions.
Response from AutoStar Transport ExpressMay 19, 2025
Rodrigo Franca @ 786-725-5994: Hey Shelly, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at [email protected].
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