Terrible. When I booked through Autoslash in Ireland they gave me no option to decline basic coverage (since there was no field for this in the booking I assumed I would sort it out at the counter), so now I'm liable for €1500 in damage instead of being covered in full by my credit card company. I had no idea this was happening until I got to the rental counter.
LS
L S B.
Rates not honored
Booked twice through Autoslash and Priceline, then overbilled by the rental company. Sent info to Autoslash, Jonathan first replies with "Priceline is dead wrong here. A deal is a deal and you should pay what you were quoted. End of story." No follow-up. After another email, Chris replies with "We'll get this escalated this week and let you know what the result is. Either way, we'll make sure your original rate is honored or reimbursed no matter what." Never to be heard from again, and now no longer will respond to my emails. The rental companies do not honor the Autoslash rate quotes. Your choice at the counter is then to cancel and rent at a likely much-higher same-day rental rate, or agree to the rental companies charges, in spite of having a worthless printed quote in your hand.
After posting here, AutoSlash did respond and provided a refund for the overcharges on the two rentals. I'm still cautious about using Priceline quotes, but at least AutoSlash honored the rate quotes as promised.
AK
Audrey K.
Forget this company
Forget this company. I booked a car through them which then went through Priceline to Hertz. The total with tax and fees was $475.63. I then set up with their price watch system, and I received an email that I could get a better deal on my car for $690. WT??? I emailed them, and they told me that was a great deal because the car I rented was really $979!!! I called Hertz and they confirmed that the rental price for the car was $979.82, using the same confirmation number. I told them I had a copy of the confirmation for $475, and essentially they said, not our problem, call Priceline. I called Priceline who tried to give me a bs story about higher taxes at the time I was booking, and essentially said, sorry, too bad.
BF
Birder from N.
Great value! Great service!
Here's why I recommend Autoslash
1. Low prices
A friend recommended Autoslash and I've now used it to rent cars three times. Before each trip, I checked out the best price I could get elsewhere, which was often through the airline or through Kayak. In all three instances, the price via Autoslash lower, In one case, Autoslash quoted $620, where the best price elsewhere had been $730-for the same car.
2. Autoslash is easy to use--no need to register an account. Just give them the trip info and email address each time. When I wanted to check alternative dates, I started a separate request.
3.When my wife and I travel, we always share driving.
One problem I had in the past when renting through priceline, is that the best price offer turned out to be with a company that charges extra for spouse drivers. This doesn't happen with Autoslash, because when it lists offers, it notes for each whether there's a charge for spouses.
4. Personal service
Minneapolis/St. Paul has two different terminals (1 & 2), each with its own car rental facility. On one trip we were flying into Terminal 2, Most car rental companies ask you to designate the Terminal, but there was no place on the Autoslash form to do this. I wrote to Autoslash asking if that would be a problem. I got a personal response early the next day-saying that there was no need to designate the terminal, since the rental car companies don't assign a car until you show up.
Autoslash occasionally sends me emails with informative links. Some topics are very helpful, such as what to do if you lose your ID while traveling.
LI
Liam
My boys
My boys: Eric, Andrew, Ludo, Michael, and Sir Jonathan; they some powerful soothsayers overseeing car rental industries, my peeps. Not only do they remedy the counter intuitive language of the rental car owner (as renter, you're basically looking up their barrel), but they do so pushing consumer friendly terms like free cancel (up to 48hours from deadline) & they answer emails 24/7 ninety-nine and forty-four hundredths per cent of the time.
Heck, one a these goobers even signed me up for a fabulous fly-by-night four-thirty-nine a month deal in a major metropolis cause I'd whined about that renter's website not working. So come what may, these fellers are a breath of fresh air on a stale day. Mkay?