L S B.
Rates not honored
Booked twice through Autoslash and Priceline, then overbilled by the rental company. Sent info to Autoslash, Jonathan first replies with "Priceline is dead wrong here. A deal is a deal and you should pay what you were quoted. End of story." No follow-up. After another email, Chris replies with "We'll get this escalated this week and let you know what the result is. Either way, we'll make sure your original rate is honored or reimbursed no matter what." Never to be heard from again, and now no longer will respond to my emails. The rental companies do not honor the Autoslash rate quotes. Your choice at the counter is then to cancel and rent at a likely much-higher same-day rental rate, or agree to the rental companies charges, in spite of having a worthless printed quote in your hand. After posting here, AutoSlash did respond and provided a refund for the overcharges on the two rentals. I'm still cautious about using Priceline quotes, but at least AutoSlash honored the rate quotes as promised.